Your 1Voucher App PIN helps keep your 1Voucher account safe. Just like any password, it’s a good idea to change it regularly and make sure it’s not easy to guess.
1Voucher uses strict safety measures and safety technology to help guard against fraud and keep your account protected. But your own everyday habits also play an important role in keeping your account safe.
Here are a few simple things you can do to help safeguard your 1Voucher App account.
Your 1Voucher App PIN is 5 digits, giving you plenty of numbers to choose from.
Avoid obvious numbers like:
· Your birthday or birth year
· Any important dates that maybe common knowledge
· Parts of your phone number
· Repeated numbers like 11111
· Simple number patterns like 12345
· A PIN you already use for something else
Choose a PIN that’s easy for you to remember, but difficult for someone else to guess.
Don’t wait until you think someone else knows your PIN before changing it.
Changing your 1Voucher App PIN regularly is a simple way to help keep your account safe.
And remember: never share your 1Voucher App PIN with anyone.
1. Open the 1Voucher App login screen.
2. Tap the forgot password or reset option in the app menu.
3. Follow the prompts to receive an SMS reset link on your registered mobile number.
4. Call the 1Voucher/Flash Call Centre at 086 169 3333 if you cannot access the menu or need account assistance.
If your phone allows it, you can use biometric login. This simply means using your fingerprint, face or another security feature on your phone to prove that it’s you.
It’s a quick and safe way to open your 1VoucherApp without typing in your PIN every time.
If your phone has fingerprint or face login, we recommend switching it on.
Change your 1Voucher App PIN straight away if:
· You notice activity you don’t recognise: If you see transactions or other activity on your 1Voucher account that you don’t recognise, change your PIN immediately.
· You think someone else knows your PIN: If someone has seen your PIN, you accidentally shared it or someone forced you to share it, reset it straight away.
· Your phone is lost or stolen: Change your PIN as soon as possible if the phone you use for the 1Voucher App is lost, stolen or even temporarily misplaced.
· You give your phone to someone else: If you sell, trade in or give away your phone, make sure your personal information is removed and reset your 1Voucher App PIN.
· Someone gets into your email account: If you think someone has hacked or gained access to the email address linked to your account, secure your email and reset your 1Voucher App PIN too.
· Something doesn’t look right: If you get a security message you weren’t expecting or notice anything strange on your account, reset yourPIN.
If you think someone has seen or guessed your1Voucher App PIN, change it immediately.
If you can’t get into your account, think someone else may have accessed it, or see transactions you don’t recognise, contact the 1Voucher Call Centre immediately for help on 086 169 3333.
Your login PIN is 5 digits.
It’s a good idea to change your PIN regularly – at least every 6 months. Change it immediately if you think someone else knows it or may have accessed your account.
You can, but you shouldn’t. Information like your birthday or year of birth can be easy for someone else to guess.
No. It’s safer to use a different PIN for your 1Voucher App.
Biometric login uses something that is unique to you, like your fingerprint or face, to check that it’s really you using your phone. If your phone allows fingerprint or face login, you can use it to securely log in to your 1Voucher App.
Reset your 1Voucher App PIN as soon as possible. Contact the 1Voucher/Flash Call Centre if you’re worried that someone may have accessed your account.
Reset your 1Voucher App PIN immediately and contact the 1Voucher/Flash Call Centre for help, on 086 169 3333.
Change your PIN immediately. If you need help getting into or securing your account, contact the 1Voucher/Flash Call Centre for help, on 086169 3333.
A few simple habits can help keep your 1Voucher App account safe: choose a PIN that’s difficult to guess, change it regularly, use fingerprint or face login where possible and never share your PIN with anyone.
