Competition Terms & Conditions

Abela Terms and Conditions

1.1. This campaign is run by Abela iMali (Pty) Limited and Flash Mobile Vending (Pty) Ltd and will be subject to these terms and conditions (“terms”) for the duration of the campaign.

1.2. By entering the campaign, you are deemed to have read, accepted, and agreed to be

bound by these official terms, which shall be final and binding on all matters relating to this specific campaign.

1.3. This campaign will run from Monday 1 July 2024 - Wednesday 31 July 2024.

1.4. The campaign details are as follows: Any customer who deposits a minimum of R100 1Voucher into their Abela account and orders an Abela card on the app, will get R50 back into their Abela account.

1.5 The Abela team will monitor the deposits and card orders on their side and will refund the customers who have met all the requirements to get the refund. This will be done on a weekly basis.

1.6. Any person, who is over the age of 16 and has a valid form of identification, who signs up to Abela and deposits a minimum of R100 1Voucher into their Abela account, will be recorded and will receive R50 back into their Abela account.

1.8. Prizes are non-transferrable.

1.9. This will be done weekly on a Friday until 31 July 2024 when the campaign comes to an end.

1.11. Abela and 1Voucher reserve the right at its sole discretion to disqualify any individual, and cancel his or her participation, who tampers with the campaign process.

2. Right to cancel

2.1. Subject to applicable laws, Abela may in its sole discretion cancel, terminate, modify, suspend, or re-run the campaign and withhold the prize(s), including without limitation, if there are insufficient eligible participants or for any reason, or any aspect of this campaign is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorized intervention, fraud, technical failure or any other cause beyond the control of Abela and/or Flash Group, except as provided for in the Consumer Protection Act No. 68 of 2008.

3. General

3.1. Abela may vary the terms of or cancel campaign terms at any time with notice and without any liability to any person involved directly or indirectly in the campaign.

3.2. Abela adheres to the legal parameters regarding legal privacy in South Africa. By participating, you agree to the collection and use of your personal information by Abela and 1Voucher for the purposes of administering this campaign and awarding the refund to all eligible participants weekly.

3.3. Abela will not assume any liability to any participant in connection with or arising out of the campaign however it is caused, including for any costs, expenses, damages and other liabilities.

3.4. These Terms are governed by and determined in accordance with the laws of South Africa.

3.5. Abela as well as their partner, Flash Group, will not be held responsible for any delays in the delivery of the refunds but will ensure that Abela takes the necessary steps to ensure that the refund is awarded to eligible participants weekly.

By participating, and to the extent permitted by applicable laws, you agree:

(a) to release Abela and any third-party retained by or on behalf of Abela for the purposes of executing and administering the campaign and each of their respective affiliates, subsidiaries, retailers, distributors, sales representatives, distributors, advertising and all other service agencies and providers involved with this campaign and each of their officers, directors, employees and agents (collectively, “Released Parties”) from any and all liability, loss or damage incurred with respect to their participation in the campaign and the awarding, receipt, possession, and/or use or misuse of any Prize; and

(b) that under no circumstances will you be permitted to obtain awards for, and they hereby waive all rights to claim, any punitive, incidental, consequential or other damages including, but not limited to attorneys’ fees or other court costs, other than for actual out-of-pocket expenses.

Any waiver of any obligation hereunder by Abela does not constitute a general waiver of any obligation to participants. By participating in the campaign, you agree that your participation is gratuitous and made without restriction and will not place Abela under any obligation.

Contact

If you have any queries relating to the campaign, please contact us via the following channels:

1. WhatsApp us on +27 64 547 6258

2. Email us at hello@abela.appand will be subject to these terms and conditions (“terms”) for the duration of the campaign.

1.2. By entering the campaign, you are deemed to have read, accepted, and agreed to be bound by these official terms, which shall be final and binding on all matters relating to this specific campaign.

1.3. This campaign will run from Monday 1 July 2024 - Wednesday 31 July 2024.

1.4. The campaign details are as follows: Any customer who deposits a minimum of R100

1Voucher into their Abela account and orders an Abela card on the app, will get R50 back into their Abela account.

1.5 The Abela team will monitor the deposits and card orders on their side and will refund the customers who have met all the requirements to get the refund. This will be done on a weekly basis.

1.6. Any person, who is over the age of 16 and has a valid form of identification, who signs up to Abela and deposits a minimum of R100 1Voucher into their Abela account, will be recorded and will receive R50 back into their Abela account.

1.8. Prizes are non-transferrable.

1.9. This will be done weekly on a Friday until 31 July 2024 when the campaign comes to an end.

1.10 Abela and 1Voucher reserve the right at its sole discretion to disqualify any individual, and cancel his or her participation, who tampers with the campaign process.

2. Right to cancel

2.1. Subject to applicable laws, Abela may in its sole discretion cancel, terminate, modify, suspend, or re-run the campaign and withhold the prize(s), including without limitation, if there are insufficient eligible participants or for any reason, or any aspect of this campaign is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorized intervention, fraud, technical failure or any other cause beyond the control of Abela and/or Flash Group, except as provided for in the Consumer

Protection Act No. 68 of 2008.

3. General

3.1. Abela may vary the terms of or cancel campaign terms at any time with notice and without any liability to any person involved directly or indirectly in the campaign.

3.2. Abela adheres to the legal parameters regarding legal privacy in South Africa. By participating, you agree to the collection and use of your personal information by Abela and 1Voucher for the purposes of administering this campaign and awarding the refund to all eligible participants weekly.

3.3. Abela will not assume any liability to any participant in connection with or arising out of the campaign however it is caused, including for any costs, expenses, damages and other liabilities.

3.4. These Terms are governed by and determined in accordance with the laws of South Africa.

3.5. Abela as well as their partner, Flash Group, will not be held responsible for any delays in the delivery of the refunds but will ensure that Abela takes the necessary steps to ensure that the refund is awarded to eligible participants weekly.

By participating, and to the extent permitted by applicable laws, you agree:

(a) to release Abela and any third-party retained by or on behalf of Abela for the purposes of executing and administering the campaign and each of their respective affiliates, subsidiaries, retailers, distributors, sales representatives, distributors, advertising and all other service agencies and providers involved with this campaign and each of their officers, directors, employees and agents (collectively, “Released Parties”) from any and all liability, loss or damage incurred with respect to their participation in the campaign and the awarding, receipt, possession, and/or use or misuse of any Prize; and

(b) that under no circumstances will you be permitted to obtain awards for, and they hereby waive all rights to claim, any punitive, incidental, consequential or other damages including, but not limited to attorneys’ fees or other court costs, other than for actual out-of-pocket expenses.

Any waiver of any obligation hereunder by Abela does not constitute a general waiver of any obligation to participants. By participating in the campaign, you agree that your participation is gratuitous and made without restriction and will not place Abela under any obligation.

Contact

If you have any queries relating to the campaign, please contact Abela via the following channels:

1. Whatsapp on +27 64 547 6258

2. Email at hello@abela.app

  1. The competition will run for from the start of the Bafana Bafana game against Zimbabwe until midnight on 11 June 2024 (“the Competition Period”).
  2. By entering the competition, you agree to be bound by these terms and conditions.
  3. There are 2 ways to enter the competition:
  4. You must take a picture of the 1Voucher or 1ForYou advert on TV or at the stadium during the Bafana Bafana game, post it in the comment section of the applicable social media post by Flash/1Voucher/1ForYou, tag 1Voucher or 1ForYou and use the hashtags #Spot1Voucher or #Spot1ForYou during the Competition Period; or
  5. You must complete a form as prompted by a Flash/1Voucher/1ForYou influencer on their social media pages during the Competition Period. (“Entry Criteria”).
  6. Participants may enter once.
  7. There will be 20 winners selected via a random draw from all participants who complied with the Entry Criteria. Winners will be announced within 2 weeks from the end of the Competition Period.  
  8. The winners will each receive a Flash Plus reward balance to the value of R1000. Winners will receive a unique short code SMS allowing access to the Flash Plus rewards portal with a pre-loaded balance in their wallet to spend on vouchers on the rewards platform.
  9. Prizes are non-transferable and cannot be substituted for cash.
  10. The winners will be notified via social media and/or SMS.
  11. The competition is open to all participants within the Republic of South Africa who have a valid proof of identity, excluding employees of Flash and its associated companies.
  12. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.
  13. The winner gives Flash and its authorized agents consent to use their name for publicity purposes unless refused.
  14. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the
  15. Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.
  16. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.
  17. The competition and prizes are subject to further terms and conditions available at flash.co.za.

Predict and win

1.    From time to time, Flash will hold ‘predict and win’ competitions on its 1Voucher social media pages for a specific sporting event (“the Event”), where by participants who correctly predict the final score of the Event may win a prize, subject to these terms and conditions.

2.    By entering the competition, you agree to be bound by these terms and conditions. You may enter the competition by posting a comment predicting the final score of the Event to a specific social media post, as prompted by Flash, before the Event ends.

3.    Participants may enter once. Where a participant has commented more than once, all comments will be discarded.  Only comments to a specified post by Flash submitted before the end of the Event will be considered.

4.    The draw for winners will happen after the Event. Winners will be selected via a random draw from all participants who correctly predicted the final score of the Event.

5.    There will be 10prizes. Each winner will receive a R20 1Voucher. Prizes are non-transferable and cannot be substituted for cash. 1Voucher prizes are subject to the 1Voucher terms and conditions, available at 1Voucher.co.za

6.    Winners will receive their prize via a message on the relevant social media page.

7.    An alternative winner may be drawn if the winner is not reachable via social media within 5(five) working days.

8.    The competition is open to all participants within South Africa that are South African citizens(in possession of a valid South African identity document or permanent residency permit).

9.    Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for purpose of using, applying or enjoying the prize won in this competition.

10. Winners giveFlash and its authorized agents consent to use their names for publicity purposes, unless refused.

11. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

12. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

13. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

These terms and conditions are also available at flash.co.za and/or 1voucher.co.za

Jabula Bets “1Voucher Give Away Promotion”
Terms and Conditions

1.         Bychoosing to participate in the Jabula Bets 1VoucherGive Away Promotion offered by Jabula Bets, you as the playeracknowledge and accept, by virtue of participation, to the terms and conditionsstipulated below.

2.         The 1Voucher Give Away Promotion is only validto registered Jabula Bets members aged 18 years or over. No persons under theage of 18 years are permitted to gamble.

3.         The 1Voucher Give Away Promotion is valid from (24May 2024) until 00h00 (31 July 2024)

4.         Totalprize amount is R50000.

o  350players will win a R100 Voucher which they can redeem on Jabula Bets orselected 1Voucher partners.

o  1player will win a 55” Smart TV (Brand/type subject to availability on date ofdraw) to the value of R7000.

o  1player will win Laptop (Brand/type subject to availability on date of draw) tothe value of R5000.

o  1player will win Smart Phone (Brand/type subject to availability on date ofdraw) to the value of R3000.

Playerswill be alerted via email/call when their prizes have been allocated.

5.         Winnersof the Voucher will be selected and credited every Monday of the promotionperiod.

§  Monday 27-May-24: 15 Winners will be selected.

§  Monday 03-Jun-24: 35 Winnerswill be selected.

§  Monday 10-Jun-24: 35 Winnerswill be selected.

§  Monday 17-Jun-24: 35 Winnerswill be selected.

§  Monday 24-Jun-24: 35 Winnerswill be selected.

§  Monday 01-Jul-24: 35 Winnerswill be selected.

§  Monday 08-Jul-24: 35 Winnerswill be selected.

§  Monday 15-Jul-24: 35 Winnerswill be selected.

§  Monday 22-Jul-24: 35 Winnerswill be selected.

§  Monday 29-Jul-24: 35 Winnerswill be selected.

§  Monday 01-Aug-24: 20 Winnerswill be selected.

 

Each winning player of a Voucher willreceive an SMS with the voucher details on how to redeem it once the voucherhas been allocated to them.

 

6.         Eachwinning player of the Smart TV, Laptop and Smart phone, will be selected andcontacted via call/email on the 1 August 2024. Delivery will be arrangedwith the player directly and its subject to 7 – 10 working day delivery.

7.         Playerswill be required to deposit R30 or more using 1Voucher and place a bet of R5 ormore on any game offers on Jabula Bets to be eligible.

8.         Winnerswill be drawn at random using an RNG system.

9.         Onevoucher per player applies. No duplicate winners will be allowed.

10.    1Voucher Give Away Promotion giveawaysare non-refundable and will not be included in any winnings.

11.    Players are required to submit all FICA Documents and pass FICAverification before any winnings will be allowed to be withdrawn by thecustomer.

12.    If irregular play is identified or it is found that fraudulentinformation was used when registering their Jabula Bets account uponwithdrawal, all history of play and winnings generated from that account willbe voided, and the account closed. Jabula Bets reserves the rights to reportsuch activity to the relevant legal authorities for further action

13.    Any person who is a director, member, partner, employee or agent of, ora consultant to Jabula Bets, or any person or entity who has a directly orindirect relationship with Jabula Bets, or a supplier of goods and/or servicesin connection with Jabula Bets, is disqualified from participating in the 1VoucherGive Away Promotion. Jabula Bets may, at its discretion, disqualifyfraudulent entries or entries that do not comply with these Terms andConditions.

14.    The player shall not hold Jabula Bets liable for any issues, regardlessof the cause, and shall not hold Jabula Bets liable for any problems ortechnical malfunctions of any network, computer system, hardware or softwarerelated, traffic congestion, or any combination thereof, or any other technicalor other problems.

15.    Self-Excluded persons are not allowed to register an account with JabulaBets and partake in any promotions provided by Jabula Bets. If it is found thata self-excluded player has created an account with Jabula Bets, their accountwill be closed with immediate effect and will be reported accordingly.

16.    If you as a new player do not agree with these terms and conditions, youare not permitted to participate in such promotions and should not accept anypromotion offers.

17.    Jabula Bets reserve the right to withhold any withdrawals and/or removeall winnings, in the interests of fair gaming, should it be identified thatirregular game play has occurred.

18.    Jabula Bets reserves the right to withdraw or modify the terms andconditions of the 1Voucher Give Away Promotion at any time if deemednecessary, after first informing the Western Cape Gambling & Racing Board,thereof. It is the responsibility of the player to regularly check formodifications. It is the responsibility of the player to regularly check formodifications.

19.    Jabula Bets reserves the right to terminate or temporarily suspend 1VoucherGive Away Promotion at any time, if deemed necessary. After first informingthe Western Cape Gambling & Racing Board, thereof. It is the responsibilityof the player to regularly check for modifications.  

20.    If you should have a complaint, please send an email tohello@jabulabets.co.za. Should you not be happy with the outcome of yourcomplaint, and feel that the matter cannot be resolved amicably, you arewelcome to send the relevant dispute to the Western Cape Gambling & RacingBoard for a resolution by sending an email to betting@wcgrb.co.za.

Jabula Bets General Terms and Conditions shall apply.Players are advised to read these in conjunction with all other terms andconditions relating to promotions. Should there be a discrepancy between the 1VoucherGive Away Promotion terms and conditions, the general, terms and conditionsshall take preference.

Terms and conditions – 1ForYou and Interbet


1.    The competitionwill run from 00:01 on the 30th of May 2024 to and including 23:59on the 13th of June 2024 (“the Competition Period”).

2.    By entering thecompetition, you agree to be bound by these terms and conditions.

3.    To enter thecompetition, you must withdraw your Interbet winnings into the 1ForYou app duringthe Competition Period (“Entry Criteria”). You will automatically be enteredinto the competition when you meet the Entry Criteria.

4.    You may enter asmany times as you like. Each time you meet the Entry Criteria you will enteredinto the competition.

5.    There will be atotal of 11 winners chosen randomly from all participants who complied with theEntry Criteria.

6.    Each winner willautomatically receive a 1ForYou balance top-up to the value of R111. Prizes arenon-transferable and cannot be substituted for cash.

7.    Flash maycontact winners to validate the respective winner’s entry. Calls may berecorded for verification purposes. Flash may require identification documents beforethe prize is awarded to the winners.

8.    The competitionis open to all participants within South Africa who can provide valid proof ofidentity, excluding employees of Flash and its associated companies.

9.    Flash and theiragents do not accept responsibility or liability for any loss or damage andwill also not be responsible or liable for any further expenses or feesrequired for the purpose of using, applying or enjoying the prize won in thiscompetition.

10. Winners giveFlash and its authorized agents consent to use their names and photos forpublicity purposes unless refused.

11. Flash reservesthe right to vary, suspend, postpone or terminate the competition and anyprizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may haveagainst Flash, and acknowledge that you will not have any recourse or claim ofany nature against Flash.

12. By participatingin this competition, you consent to (i) the processing of your personalinformation by Flash and other companies in the Pepkor group, any of theiroperators, agents and sub-contractors (who may be outside South Africa) on thecondition that they will keep such information confidential; (ii) thecollection of your personal information from any other source to supplement thepersonal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal,regulatory, fraud prevention and marketing purposes; (iv) Flash using yourpersonal information to send you information about products, services, andspecial offers of the various companies in the Pepkor group that may be ofinterest or value to you.

13. You can chooseto be excluded from direct marketing by notifying Flash in writing or byregistering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flashwill give effect to any changes requested by you as soon as reasonablypossible.

The prizes and competitionare subject to terms and conditions, available at Flash.co.za and1Voucher.co.za.

1ForYou – Bafana Bafana

1.    The competition will run from 08:00 on the 20th of May 2024 to and including 23:59on the 6th of June 2024 (“the Competition Period”).

2.    By entering the competition, you agree to be bound by these terms and conditions.

3.    To enter the competition you must reside in Bloemfontein and its surrounds, download the1ForYou app and top up your balance with at least R30 during the CompetitionPeriod. If you already have the 1ForYou app, you must top up your balance with at least R30 during the Competition Period (“Entry Criteria”).

4.    Participants may enter as many times as they want. Each top-up of R30 or more during the CompetitionPeriod counts as one entry.

5.    There will be 2winners selected via a random draw from all participants who complied with theEntry Criteria. Winners will be announced on the 8th of June 2024.  

6.    The winners will each receive 2 tickets to the 2026 FIFA WorldCup Qualifiers Bafana Bafana vs Zimbabwe game to be held on the 11th of June 2024 at the Free State Stadium. The prizes do not include any travel fees, accommodation, or any other expenses. Prizes are non-transferable and cannot be substituted for cash.

7.    The winners will be notified via an App notification and Social Media.

8.    An alternative winner may be drawn if the winner has deactivated their 1ForYou account during the Competition Period or does not reside in Bloemfontein and its surrounds.

9.    The competition is open to all participants in Bloemfontein and its surrounds who can provide valid proof of identity, excluding employees of Flash and its associated companies.

10. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

11. The winner givesFlash and its authorized agents consent to use their name for publicity purposes unless refused.

12. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

13. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

14. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

15. The competition and prizes are subject to further terms and conditions available at flash.co.za.

Boyle Sports - Terms and Conditions

Deposit R50+ into your BoyleSports account using 1Voucher and play on any Sports, Horse Racing, Aviator, Pragmatic, AGT slot games and you could win a weekly share of Takealot vouchers to the value of R10,000.

2. This promotion is valid from 13 May 2024, to 17 June2024. Any deposit and/or bets placed outside of the duration of the promotionperiod will not qualify for the lucky draw.

3. The total prize of Takealot vouchers is valued at R10,000and the weekly value of Takealot vouchers to be won is valued at R2,500.  

5. Three lucky draw winners will be selected every week andprizes will be allocated follows:

- First Prize = R1,500

- Second Prize = R500

- Third Prize = R500

6. Customers will get a maximum of 5 entries per week intothe lucky.

6. The lucky draw will be conducted every Tuesday startingfrom 21 May 2024, and the last draw on 18 June 2024. Winners will be notifiedto arrange the prize handover.

7. The promotional prizes will only be awarded once thequalification criteria has been met.

8. Only cash plays will count towards earning a ticket intothe lucky. Plays placed using Extra Bets or Extra Rounds will not count towardsto the promotion.

9. Any plays placed on Lucky Numbers, Virtual Games,Betgames, and other Vegas Games which exclude Pragmatic and AGT, will not counttowards the lucky draw entries.

10. Void, cancelled, Cashed Out or open plays will notcontribute towards wagering requirements.

11. Wagering must be completed by Tuesday every week at23:59 SAST. Any open or unsettled plays will not count towards the lucky drawentries.

12. The promotion can only be taken up by an individual, perfamily member, per household address, per email address, per IP address isallowed.

13. Qualification of the promotion is entirely at thediscretion of BoyleSports.

14. All offers are intended for recreational customers andBoyleSports may in its sole discretion limit the eligibility of customers toparticipate in all or part of any promotion. BoyleSports reserves the right toamend, cancel, reclaim, or refuse any promotion at its own discretion.

15. BoyleSports reserves the right to revoke this offer atany time, for any reason, without previous notification.

16. Standard BoyleSports.co.za and 1Voucher.co.za Terms andConditions apply.

1Voucher and 10Bet Terms and Conditions

1.    The competitionwill run from 08:00 on the 1st of March 2024 to and including 23:59on the 31st of May 2024 (“the Competition Period”).

2.    By entering thecompetition, you agree to be bound by these terms and conditions.

3.    To enter thecompetition you have to top up your 10Bet account with a 1Voucher to the valueof R100 or more, during the Competition Period (“Entry Criteria”).

4.    Participants mayenter as many times as they want. Every time you comply with the Entry Criteriayou will be automatically entered into the competition.

5.    Within 15 days afterthe end of every month in the Competition Period, there will be 50 winnersselected via a random draw from allparticipants who complied with the Entry Criteria. There will thus be a totalof 150 winners.

6.    Winners will eachreceive a unique short code SMS allowing access to the Flash Plus rewards portalwith a pre-loaded balance of R1000.00 to spend on vouchers on the rewardsplatform. Prizes are non-transferable and cannot be substituted for cash.

7.    The winners willbe notified via SMS and the 1Voucher website.

8.    The competitionis open to all participants within South Africa who can provide valid proof ofidentity, excluding employees of Flash or 10Bet and its associated companies.

9.    Flash and theiragents do not accept responsibility or liability for any loss or damage andwill also not be responsible or liable for any further expenses or feesrequired for the purpose of using, applying or enjoying the prize won in thiscompetition.

10. The winner givesFlash and its authorized agents consent to use their name for publicitypurposes unless refused.

11. Flash reservesthe right to vary, suspend, postpone or terminate the competition and anyprizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may haveagainst Flash and acknowledge that you will not have any recourse or claim ofany nature against Flash.

12. By participatingin this competition, you consent to (i) the processing of your personalinformation by Flash and other companies in the Pepkor group, any of theiroperators, agents and sub-contractors (who may be outside South Africa) on thecondition that they will keep such information confidential; (ii) thecollection of your personal information from any other source to supplement thepersonal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal,regulatory, fraud prevention and marketing purposes; (iv) Flash using yourpersonal information to send you information about products, services, andspecial offers of the various companies in the Pepkor group that may be ofinterest or value to you.

13. You can chooseto be excluded from direct marketing by notifying Flash in writing or byregistering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flashwill give effect to any changes requested by you as soon as reasonablypossible.

14. The competitionand prizes are subject to further terms and conditions available at1Voucher.co.za and flash.co.za.

SupersportBets Derby

1.    The competition will run from 08:00 on the 22nd of February 2024 to and including 23:59on the 1st of March 2024 (“the Competition Period”).

2.    By entering the competition, you agree to be bound by these terms and conditions.

3.    To enter the competition you have to top up your SuperSportBet account with a 1Voucher to the minimum value of R100 during the Competition Period (“Entry Criteria”).

4.    Participants may enter as many times as they want.

5.    There will be 2winners selected via a random draw from all participants who complied with the Entry Criteria. Winners will be announced within 2 weeks of the end of theCompetition Period.

6.    The winners will each receive 2 tickets to the Soweto Derby game to be held on the 9th of March 2024. The prizes do not include any travel fees or any other expenses.If the winner lives outside of Johannesburg, the winner will receive a 1Voucher to the value of 2 tickets to the Soweto Derby. Prizes are non-transferable and cannot be substituted for cash.

7.    The winners will be notified via SMS and Social Media.

8.    An alternative winner may be drawn if the winner has deactivated their 1Voucher or SuperSportBet account during the Competition Period.  

9.    The competition is open to all participants within South Africa who can provide valid proof of identity, excluding employees of Flash or SuperSportBet and its associated companies.

10. Flash and their agents do not accept responsibility or liability for any loss or damage andwill also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

11. The winner givesFlash and its authorised agents consent to use their name for publicity purposes unless refused.

12. Flash reserves the right to vary, suspend, postpone or terminate the competition and anyprizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

13. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

14. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

15. The competition and prizes are subject to further terms and conditions available at1Voucher.co.za and flash.co.za.

1Voucher - Be the 1

1. The competition will run from 00:01 on the 1st of February 2024 to and including 23:59 on the 31st of July 2024 (“the Competition Period”).

2. By entering the competition, you agree to be bound by these terms and conditions.

3. To enter the competition, you must post a video on TikTok telling us where and how you spend your 1Voucher, and add the hashtag #Bethe1 to the video, during the Competition Period (“Entry Criteria”). You will automatically be entered into the competition when you meet the Entry Criteria.

4. You may only enter the competition once.  

5. There will be a total of 6 winners. Each month, during the competition, the best video will be chosen and that person will receive a prize. Winners will be chosen on the following dates: 4 March 2024, 4 April 2024, 3 May 2024, 4 June 2024, 4 July 2024, 5 August 2024. Winners will be notified via direct message on TikTok within 2 weeks of the winner selection date.

6. The winners will each receive a 1Voucher to the value of R1000.00.  Prizes are non-transferable and cannot be substituted for cash.

7. Winners may be contacted by Flash to validate the respective winner’s entry. Calls may be recorded for verification purposes. Flash may require identification documents before the prize is awarded to the winners.

8. An alternative winner may be chosen if the participant deregistered their TikTok account before entries were validated and prizes awarded.

9. The competition is open to all participants within South Africa who can provide valid proof of identity, whether foreign or South African, excluding employees of Flash and its associated companies.

10. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

11. Winners give Flash and its authorized agents consent to use their names and photos for publicity purposes unless refused.

12. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash, and acknowledge that you will not have any recourse or claim of any nature against Flash.

13. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

14. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

15. The prizes and competition are subject to terms and conditions, available at Flash.co.za and 1Voucher.co.za.

1Voucher & TymeBank

1. The competition will run from 00:01 on the 29th of January 2024 to and including 23:59 on the 18th of February 2024 (“the Competition Period”).

2. By entering the competition, you agree to be bound by these terms and conditions.

3. To enter the competition, you must purchase a 1Voucher, Razer Gold, Roblox, Uber Eats, Uber, Netflix, Spotify or Steam voucher to the value of at least R150 on the TymeBank App during the Competition Period (“Entry Criteria”). You will automatically be entered into the competition when you meet the Entry Criteria.

4. You may enter as many times as you like.

5. There will be 10 winners chosen randomly by TymeBank within 2 weeks of the end of the Competition Period. Winners will be notified via SMS.

6. Winners will receive a unique short code SMS allowing access to the Flash Plus rewards portal with a pre-loaded balance in their wallet to spend on vouchers on the rewards platform.The winner’s Flash Plus balance will be increased by R150 each month, in the first week of the month, for 12 months.

7. Prizes are non-transferable and cannot be substituted for cash.

8. Flash may contact winners to validate the respective winner’s entry. Calls may be recorded for verification purposes. Flash may require identification documents before the prize is awarded to the winners.

9. The competition is open to all participants within South Africa who can provide valid proof of identity, excluding employees of Flash, TymeBank, and its associated companies.

10.Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

11. Winners give Flash and its authorized agents consent to use their names and photos for publicity purposes unless refused.

12. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash, and acknowledge that you will not have any recourse or claim of any nature against Flash.

13. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

14. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

15. The prizes and competition are subject to terms and conditions, available at Flash.co.za and 1Voucher.co.za.

1Voucher & Avo SuperShop, a match made in heaven

1. The competition will run from 10:00 on the 19th of February 2024 to and including 23:59 on the 25th of February 2024 (“the Competition Period”).

2. By entering the competition, you agree to be bound by these terms and conditions.

3. You may enter the competition by posting a comment and tagging a person to a specific social media post of 1Voucher and Avo Super Store, as prompted by Flash and Nedbank, during the Competition Period.

4. Participants may enter as many times as they want during the Competition Period. One comment and tag on a specified social media post during the Competition Period qualifies as one entry.

5. Only comments to a specified post by Flash and Nedbank submitted during the Competition Period will be considered.

6. There will be 2 winners selected via a random draw within 2 weeks of the end of the Competition Period.

7. Each winner will win an Uber Eats voucher to the value of R500. Prizes are non-transferable and cannot be substituted for cash.  

8. Winners will receive their prize via a message on the relevant social media page.

9. An alternative winner may be drawn if the winner is not reachable via social media within 5 (five) working days.

10. The competition is open to all participants within South Africa who can provide valid proof of identity, excluding employees of Flash and its associated companies.

11. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for purpose of using, applying or enjoying the prize won in this competition.

12. Winners give Flash and its authorized agents consent to use their names for publicity purposes, unless refused.

13. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

14. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

15. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

16. The prizes and competition are subject to terms and conditions, available at Flash.co.za and 1Voucher.co.za.

Valentine's Day

1. The competition will run from 00h01 on the 15th of January 2024 to 23h59 on the 12th of February 2024 (“the Competition Period”).

2. The competition is open to anyone who currently is in South Africa and who can provide any type of identification document whether foreign or South African, excluding directors or employees of Flash, and its associated companies.

3. By entering the competition, you agree to be bound by these terms and conditions.

4. To enter the competition, you must buy a 1Voucher on the 1Voucher website at www.1Voucher.co.za to the value of R100.00 or more, during the Competition Period. You will then automatically be entered into the competition (“the Entry Criteria”).

5. Multiple entries are permitted. Each 1Voucher purchase from 1Voucher.co.za to the value of R100.00 or more, will count as one valid entry.

6. There will be 3 winners in total. The winners will be chosen via a random draw from all the participants who complied with the Entry Criteria. The draw will take place on Wednesday 14 February 2024 (“the Draw Date”), whereafter the winners will be notified by Flash’s 1Voucher team.

7. Each winner will receive a 1Voucher worth R500.00

8. Winners will be contacted via SMS and be announced within one month of the Draw Date. Prizes are non-transferable and cannot be substituted for cash.

9. Flash may contact the winners to validate the respective winner’s entry. Calls may be recorded for verification purposes. Flash may require identification documents before the prize is awarded to the winner.

10. An alternative winner may be drawn if the winner cannot be contacted successfully.

11. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

12. The winner gives Flash and its authorised agents consent to use their names for publicity purposes unless expressly refused.

13. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash, and acknowledge that you will not have any recourse or claim of any nature against Flash.

14. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you; (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

15. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

16. The prizes and competition are subject to terms and conditions, available at Flash.co.za and 1Voucher.co.za.

Beat Januworry

1. The competition will run from 00h01 on the 1st of January 2024 to 23h59 on the 15th of January 2024 (“the Competition Period”).

2. The competition is open to anyone who currently is in South Africa and who can provide any type of identification document whether foreign or South African, excluding directors or employees of Flash, and its associated companies.

3. By entering the competition, you agree to be bound by these terms and conditions.

4. To enter the competition, you must top-up your 1ForYou app balance with R100.00 or more using 1Voucher, during the Competition Period (“the Entry Criteria”). You will then automatically be entered into the competition.

5. Multiple entries are permitted. Each 1ForYou app balance top-up of R100.00 or more using 1Voucher will count as one valid entry.

6. There will be 10 winners in total. The winners will be chosen via a random draw from all participants who complied with the Entry Criteria. The draw will take place on Wednesday, 17 January 2024 (“the Draw Date”), whereafter the winners will be notified by Flash’s 1Voucher team.

7. Each winner will receive a Shoprite voucher worth R500.00.

8. Flash will notify the winners directly via SMS as well as announce them on social media. Winners will be notified and announced within one month of the draw date. Prizes are non-transferable and cannot be substituted for cash.

9. Flash may contact the winners to validate the respective winner’s entry. Calls may be recorded for verification purposes. Flash may require identification documents before the prize is awarded to the winner.

10. An alternative winner may be drawn if the winner cannot be contacted successfully.

11. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

12. The winner gives Flash and its authorised agents consent to use their names for publicity purposes unless expressly refused.

13. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash, and acknowledge that you will not have any recourse or claim of any nature against Flash.

14. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you; (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

15. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

16. The prizes and competition are subject to terms and conditions, available at Flash.co.za and 1Voucher.co.za.

WIN R1000 1Voucher with Peach Payments

1. TERMS AND CONDITIONS

1.1  These terms and conditions govern the Peach Payments and 1Voucher promotion that will run during the promotion window below.. Participation in the competition is deemed as acceptance of these terms and conditions. A copy of these terms and conditions is available at https://www.peachpayments.com/legal.

1.2  The promoters of this competition are Peach Payment Services Proprietary Limited (“Peach Payments”)(registration number: 2012/076633/07 a company incorporated in the Republic of South Africa and having its registered address at Brickfield Canvas, 35 Brickfield Road, Woodstock, Cape Town, and Flash Mobile Vending(Pty) Limited (“Flash”) (registration number: 2010/000777/07 a company incorporated in the Republic of SouthAfrica with its registered address at 2 Fir St, Observatory, Cape Town, 7925.

2. RULES OF THE PROMOTION

2.1  This promotion will open on 00h01 on 1st December 2023 and close on 23h59 on 31 January 2024 (“the Promotion Window”).

2.2  To enter the competition, individuals must complete any transaction using 1Voucher as a payment method (and powered by Peach Payments) during the Promotion Window.

2.3  Each completed transaction equates to one entry in the competition. Multiple entries are permitted, with each transaction counting as a separate entry.

2.4  The promotion is open to all individuals who are 18 years or older at the time of entry.

2.5  The final draw will be decided by Peach Payments and will announce the 10 winners of R1000 Vouchers on DD/MM/YYYY.

2.6  In order to qualify as an entrant for the above promotion the entrant must live in the Republic of South Africa.Employees of the promoters, their immediate family members, and anyone involved in the sponsorship and/or advertising of the competition, are prohibited from winning the competition. The winner must provide a copy of their identification document or passport so that their identity can be verified.

3. PRIZE

3.1  Peach Payments is giving away a total of 10 (ten) 1Vouchers, each to the value of R1,000 (one thousand rand). 1(one) 1Voucher will be awarded per lucky customer. For more information on 1Voucher, see https://www.1voucher.co.za/.

3.2  The prizes are non-transferable, non-refundable, and non-exchangeable and there is no cash or credit alternative available, except in the case of prize unavailability. We reserve the right to substitute a prize with any other prize of equal or greater value, at our sole discretion. We give no warranties as to the suitability or quality of the prize.

3.3  The winners will be selected at random from all eligible entries received.

3.4  All reasonable efforts will be made to contact the winner by email or phone. If the winner cannot be contacted and verified or does not claim the prize within 5 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

3.5  Upon confirmation of eligibility and compliance with these terms, and verification of the winner’s identity, the prize will be dispatched to the winner via email or phone to their nominated delivery address.

3.6  The winner is responsible for providing a correct delivery address. The Promoters are not responsible for non-delivery due to incorrect or incomplete address information.

3.7  The draw will be conducted by Peach Payments on or before DD/MM/YYYY unless otherwise specified.

3.8  The promoters reserve the right to cancel or amend the promotion without notice for circumstances which are unforeseen and outside of their control. In the event of such termination, all participants agree to waive any rights that they may have in terms of the promotion.

3.9  The decision regarding the winner of a competition is final and we shall not enter into any correspondence as to the result.

4. DATA PROTECTION AND PRIVACY

By participating in the competition, entrants consent to the use of their personal information for the purposes of administering the competition. This includes allowing the Promoters to access their contact information from their merchant account profile and/or from the transaction records for the purpose of contacting them in relation to the competition. In addition, a copy of the winner’s identification document or passport, with picture ID, must be provided to the Promoters so that the winner’s identity can be verified. Any personal data relating to the winner or any other entrants will be used solely in accordance with current South Africa’s data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. 1Voucher and/or the relevant merchant may share the email and phone number of the winning participant with Peach Payments so that the winner can be notified. Peach Payments will require the participant to confirm an email address or phone number for electronic delivery of the prize.

In the event of winning, entrants agree to the publication of their names and photograph in any promotional materials related to the competition, without further compensation, unless prohibited by law.

5. GENERAL

5.1 The promoters are not responsible for any inaccurate prize details supplied to any entrant by any third party connected with this competition.

5.2 The promoters will not be liable for any loss or damage arising from entry into the competition or as a result of acceptance or use of the prize.

5.3  By entering the promotion in accordance with its terms, you are entering a promotion for the purposes of theConsumer Protection Act, 2008 ("CPA") and the promotion will be conducted in accordance with the relevant provisions of the CPA.

5.4  The competition and these terms and conditions will be governed by South African law.

5.5  This promotion is in no way sponsored, endorsed, administered by, or associated with any social media platforms on which the competition may be promoted.

Win a R5000 Lift Airline Voucher with Topbet & 1Voucher - Terms and Conditions

HATSY (PTY) LTD TRADING AS TOPBET

1.    The Promotion is conducted by Hatsy (Pty) Ltd, with registration number 2021/566466/07 a
company incorporated in the Republic of South Africa and having its registered address at
Office 2 First Floor, Alphawave Building, 3 meson Street, Techno Park, Stellenbosch,
(hereinafter referred to as “the Promoter”).
b. Any person who enters the Competition (“the Entrant”) acknowledges that the terms and
conditions set out herein shall be binding on them, and further, that the Competition shall
be subject to the provisions of the Consumer Protection Act No. 68 of 2008 (“the Act”).
c. All times set out herein are reflected as South African Standard Times.
d. Should any dispute arise in relation to the interpretation of the Competition and/or its
terms and conditions, the Promoter’s decision shall be final and binding, and no
correspondence shall be entered into.
e. In the event that any of the terms and conditions contained herein are found to be invalid,
unlawful or unenforceable, such terms will be severable from the remaining terms of these
terms and conditions, which will continue to be valid and enforceable.
f. Any queries in respect of the Competition, and a copy of the Competition rules, can be
found at www.Hatsy.co.za, or by calling the support call centre on 0861 867 238 between
08h00 and 16h00, throughout the period of the Competition.
g. Punters having any dispute with respect to the promotion needs to approach TopBet first
using at support@topbet.co.za
h. Where there is no satisfaction, the punter may contact the Western Cape Gambling and
Racing Board at Complaints.Compliance@wcgrb.co.za
i. Terms and conditions apply.

1Voucher and Betway

1.    This promotion is open to all new and existing Betway and Flash customers.

2.    This promotion is only valid from 25 October 2023 until 30 November 2023. All deposits made outside of the promotion dates will not qualify.

3.    To qualify for the draw, customers must use 1Voucher to deposit into their Betway accounts.

4.    Each deposit counts as a single entry into the draw, the more single deposits made, the more entries into the draw. Winners will be selected by random draw, which will not be broadcast live.

5.    One hundred vouchers of R1,000 each will be awarded to 100 lucky winners, throughout the promotion.

6.    Only deposits made using 1Voucher will qualify for the promotion.

7.    A valid Betway account is required to participate in the promotion.

8.    The promotion is only open to persons who are natural persons, 18 years or older, and either South African citizens or permanently residing in South Africa.

9.    Betway may require the winners to complete and submit an information disclosure agreement to enable Betway to ensure compliance with these Terms andConditions. Should the winner be found not to have complied with these Terms and Conditions, he/she will automatically be disqualified and the prize will be forfeited.

10.  The prize is not transferable, and no substitution is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.

11.  The judges’ decision is final, and no correspondence will be entered into.

12.  Winners give Flash and Betway and its authorised agents consent to use their names and photos for publicity purposes unless refused.

13.  The promotors will continuously monitor any irregular behaviour, whether it be in entries and/or the participant’s details. Consequently, any violation or attempt and/or suspicion of violation or irregular behaviour and/or non-compliance with these Terms and Conditions will result in immediate disqualification of the participant.

14.  The participant acknowledges that he/she has been given an appropriate opportunity to first read these Terms andConditions and that he/she understands and accepts these Terms and Conditions.

15.  Betway and Flash reserves the right to change, amend, edit, postpone or cancel the promotion, prizes, rules, and term sand conditions at any time and without notice.

16.  All participants participate entirely at their own risk. By reading these Terms and Conditions and participating in the promotion, the participant gives consent to these risks and hereby indemnifies and holds harmless the promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries, and losses of whatever nature sustained as a result of their participation in the Promotion and related events and activities, save where such damage, cost, injuries or losses are sustained as a result of gross negligence or wilful misconduct of any of the promoters.

17.  The promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any reward nor in respect of any warranties or undertakings given by any person other than the promoters themselves. Should you require any clarification or advice regarding theseTerms, please contact Customer Support.

18.  Betway’s standard participation requirements and terms and conditions apply.

19.  All entries from disqualified participants’ mobile numbers will be rejected

20. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who     may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

21. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

22. The prizes and competition are subject to terms and conditions, available at 1Voucher.co.za.

Bettabets Competition

1.    The competition will run from 08:00 on the 14th of August 2023 to and including23:59 on the 4th of September 2023 (“the CompetitionPeriod”).

2.    By entering the competition, you agree to be bound by these terms and conditions. You may enter the competition by topping up your Bettabets account with a 1Voucher, with a minimum value of R50.00 per top-up, during the Competition Period.

3.    Participants may enter as many times as they want during the Competition Period. One 1Voucher account top-up of at least R50.00 during the Competition Period will qualify as one entry.  

4.    The draw for winners will happen by the 5th of September 2023 by Bettabets for the entire Competition Period. Winners will be selected via a random draw.

5.    There will be 6 prizes in total for the entire Competition Period. Winners will each receive a soccer jersey. Prizes are non-transferable and cannot be substituted for cash. Prizes are subject to 1Voucher standard terms and conditions.

6.     Soccer jerseys are for local teams only. No international jerseys will be given as a prize.

7.     Each prize is to the maximum value of R2000 or under based on the jersey chosen.

8.    This competition is applicable to online customers only. If you do not have an online betting account with Bettabets, create one at www.bettabets.co.za , purchase your minimum R50 1Voucher at a store near you and redeem online at Bettabets for an entry. There is no restriction to the number of entries, as every R50 redemption on the Bettabets website, qualifies as 1 (one) entry.

9.    Winners may be contacted by Flash or Bettabets for validating the respective winner’s entry.Calls may be recorded for verification purposes. Flash or Bettabets may require identification documents prior to the prize being awarded to the winners.

10. An alternative winner may be drawn if, after 3 attempted calls, the organisers cannot reach the initial winner.

11. The competition is open to all participants within South Africa who are over the age of 18, who have a valid Bettabets online account and can provide valid proof of identity, excluding employees of Flash and its associated companies.

12. Duplicate accounts do not qualify for this promotion.

13. Should any accounts be suspected of abuse(including any form of bonus abuse, or voucher redemption abuse) or irregular activities noted at Bettabets discretion, Bettabets has the right to revoke any allocated funds and exclude any individual from the promotional campaign.

14. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

15. Winners giveFlash and its authorized agents consent to use their names for publicity purposes unless refused.

16. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

17. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

18. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

19. Bettabets Standard Terms and Conditions are applicable.

20. Winners Know When To Stop. National Responsible Gambling Program. Toll-Free Helpline: 0800 006 008 or WhatsApp Help to076 675 0710

Wordsearch Game

1. The competition will run from 08:00 on the 24th of July to and including 23:59 on the 28th of July 2023 (“the Competition Period”).

2. By entering the competition, you agree to be bound by these terms and conditions. You may enter the competition by correctly answering the questions as prompted by the1Voucher and/or Flash social media post and commenting on the specified social media post with all of the correct answers, during the Competition Period (“Entry Criteria”).

3. If you meet the Entry Criteria, you will automatically be entered into the competition.

4. Participants may enter once. Your comment will only be considered if all of your answers are correct and you commented on the specified post by Flash/1Voucher and submitted it before the end of the Competition Period. Comments may not be edited.

5. The winners will be selected via a random draw from all participants who correctly commented on the specified social media post. The draw for winners will happen on the 31st of July 2023.

6. There will be 10 winners who will each receive a R200.00 1Voucher. Prizes are non-transferable and cannot be substituted for cash.

7. The winner will receive their prize via a message on the relevant social media page and may be requested to prove their identity before receiving their prize.

8. An alternative winner may be drawn if the winner is not reachable via social media for whatever reason (including but not limited to a profile being deactivated).

9. The competition is open to all participants within South Africa who can provide valid proof of identity.

10. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

11. The winners give Flash and its authorized agents consent to use their names for publicity purposes unless refused.

12. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice. In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

13. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention by Flash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

14. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise. Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

15. The prizes are subject to 1Voucher’s terms and conditions, available at 1Voucher.co.za

16. These terms and conditions are also available at flash.co.za

1Voucher YesPlay Campaign

1.    The competitionwill run from 08:00 on the 1st of May 2023 to and including 23:59 onthe 31st of May 2023 (“the Competition Period”).

2.    By entering thecompetition, you agree to be bound by these terms and conditions. To enter thecompetition, you must top up your YesPlay account with a minimum value ofR50.00 using 1Voucher during the Competition Period (“Entry Criteria”).

3.    Every time youmeet the Entry Criteria, you will automatically be entered into the competition.You may enter the competition as many times as you like. Winners will only beable to win in one draw and will be excluded from subsequent draws.

4.    Winners will beselected via a random draw. The draw for winners will happen between 1 June2023 and 15 June 2023.

5.    There will be 10winners. Winners will each receive an R100.00 1Voucher. Prizes are non-transferable and cannot be substituted for cash.

6.    Winners will be announced on 1Voucher’s Facebook and Twitter pages. Flash and/or 1Voucher may require identification documents prior to the prize being awarded to the winners.

7.    An alternative winner may be drawn if after 3 days after the announcement the organisers cannot reach the initial winner.

8.    The competition is open to all participants within South Africa who can provide valid proof of identity.

9.    Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for purpose of using, applying or enjoying the prize won in this competition.

10.  Winners giveFlash and its authorized agents consent to use their names for publicity purposes, unless refused.

11.  Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

12.  By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

13.  You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

14.  These terms and conditions are also available at Flash.co.za and/or 1voucher.co.za.

1Voucher Social Media Game

1.    The competition will run from 08:00 on the 23rd of May to and including 23:59 on the28th of May 2023 (“the Competition Period”).

2.    By entering the competition, you agree to be bound by these terms and conditions. You may enter the competition by correctly answering the questions as prompted by the1Voucher and/or Flash social media post and commenting on the specified social media post with all of the correct answers, during the Competition Period (“EntryCriteria”).

3.    If you meet theEntry Criteria, you will automatically be entered into the competition.

4.    Participants may enter once. Your comment will only be considered if all of your answers are correct and you commented on the specified post by Flash/1Voucher and submitted it before the end of the Competition Period. Comments may not be edited.

5.    The winners will be selected via a random draw from all participants who correctly commented on the specified social media post. The draw for winners will happen on the 29th of May 2023.

6.    There will be 10winners who will each receive a R200.00 1Voucher. Prizes are non-transferable and cannot be substituted for cash.

7.    The winner will receive their prize via a message on the relevant social media page and may be requested to prove their identity before receiving their prize.

8.    An alternative winner may be drawn if the winner is not reachable via social media for whatever reason (including but not limited to a profile being deactivated).

9.    The competition is open to all participants within South Africa who can provide valid proof of identity.

10. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying or enjoying the prize won in this competition.

11. The winners giveFlash and its authorized agents consent to use their names for publicity purposes unless refused.

12. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

13. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

14. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

15. The prizes are subject to 1Voucher’s terms and conditions, available at 1Voucher.co.za

16. These terms and conditions are also available at flash.co.za

Buy 1Voucher on MTN MoMo and stand a chance to win your share of R20 000

1.    The competition will run from 08:00 on the 15th of  May 2023 to and including 23:59 on the 30th of June 2023 (“the Competition Period”).

2.    By entering the competition, you agree to be bound by these terms and conditions. To enter the competition, you need to purchase 1Voucher of R60.00 or more on the MTN MoMo platform during the Competition Period (“Entry Criteria”).

3.    The draw for winners will happen weekly during the Competition Period. Winners will be selected via a random draw by MTN MoMo.

4.    There will be 40winners per draw. Winners will each receive a R100.00 1Voucher from MTN MoMo. Prizes are non-transferable, and cannot be substituted for cash. 1Voucher is subject to the 1Voucher terms and conditions available on 1Voucher.co.za .

5.    Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for purpose of using, applying or enjoying the prize won in this competition.

6.    The competition may be subject to additional terms and conditions as set out by MTN MoMo.

7.    Winners giveFlash and its authorized agents consent to use their names for publicity purposes, unless refused.

8.    Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

9.    By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

10. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

11. These terms and conditions are also available at 1Voucher.co.za and/or Flash.co.za.

FirstBet

1. The competition will run from 08:00 on the 1st of June 2023 to and including 23:59on the 30th of June 2023 (“the Competition Period”).

2. By entering the competition, you agree to be bound by these terms and conditions. You may enter the competition by topping up your FirstBet account with a 1Voucher during theCompetition Period, with a minimum value of R50.00 per top up.

3. Participants may enter as many times as they want during the Competition Period. One 1Voucher account top up of at least R50.00 will quality as one entry.  

4. The draw for winners will happen by the 10th of July 2023 by FirstBet. Winners will be selected via a random draw.

5. There will be 5prizes. Winners will each receive a loadshedding hamper valued at R1000. Prizes are non-transferable and cannot be substituted for cash. Prizes are subject to 1Voucher standard terms and conditions.

6. Winners may be contacted by Flash or FirstBet for validating the respective winner’s entry.Calls may be recorded for verification purposes. Flash or FirstBet may require identification documents prior to the prize being awarded to the winners.

7. An alternative winner may be drawn if after 3 attempted calls the organisers cannot reach the initial winner.

8. The competition is open to all participants within South Africa who can provide valid proof of identity.

9. Flash and their agents do not accept responsibility or liability for any loss or damage and will also not be responsible or liable for any further expenses or fees required for purpose of using, applying or enjoying the prize won in this competition.

10. Winners giveFlash and its authorised agents consent to use their names for publicity purposes, unless refused.

11. Flash reserves the right to vary, suspend, postpone or terminate the competition and any prizes, or any aspect thereof, for any reasons whatsoever and without notice.In such event, you hereby waive any rights or expectations which you may have against Flash and acknowledge that you will not have any recourse or claim of any nature against Flash.

12. By participating in this competition, you consent to (i) the processing of your personal information by Flash and other companies in the Pepkor group, any of their operators, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential; (ii) the collection of your personal information from any other source to supplement the personal information which Flash has about you;  (iii) the retention byFlash of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes; (iv) Flash using your personal information to send you information about products, services, and special offers of the various companies in the Pepkor group that may be of interest or value to you.

13. You can choose to be excluded from direct marketing by notifying Flash in writing or by registering a block on any registry which Flash is bound by law to recognise.Flash will not charge you a fee to update this request on its systems. Flash will give effect to any changes requested by you as soon as reasonably possible.

14. These terms and conditions are also available at 1Voucher.co.za and/or Flash.co.za.

TymeBank– Flash 1Voucher Competition

Below are Standard Terms & Conditions applicable to the TymeBank– Flash 1Voucher Competition (“Competition”)

1. The Competition commences at  midnight on the 19th of June 2023 and closes on the 19th of July 2023 at midnight (the “Competition Period”).

2. No employees of TymeBank and/or Flash, its suppliers, directors, agent, consultants, partners or related companies and their immediate family members or any other person who directly or indirectly controls or is controlled by TymeBank and/or Flash, are eligible to enter this competition.

3. TymeBank and/or Flash customers who purchase a 1Voucher worth R120 or more via the TymeBank App, web or USSD channels within the Competition Period stands a chance to win a share of R100,000 worth of 1Vouchers. Each purchase of a 1Voucher that equals to or exceeds R120 in value is one (1) entry into the competition. There is no limit to the number of entries per customer.

Prize: A share of R100,000 worth of 1Vouchers. The competition will run for a period of four (4) weeks, and there will be four weekly draws. Each week100 winners will be selected to receive R250 worth of 1Vouchers.

4. If you fail to comply with any of these terms and conditions, then without prejudice to any other remedy which we may have, you will automatically be disqualified and you will forfeit the Prize (in the event that you have already won the Prize).

5. By transacting once as mentioned in paragraph 3 above, you will automatically be entered into the draw. Each 1Voucher purchase worth R120 or more that you make, enters you into the draw. The more 1Vouchers you purchase, the better your chances of winning. You may only win once per weekly draw.

6. Winners will be randomly selected. The judges’ decision regarding the winners is final, and no correspondence will be entered into regarding the decision.

7. Your entry into the competition and/or your acceptance of the Prize constitutes your binding acceptance of these terms and conditions.

8. Entries reflected on TymeBank’s records will be treated as the only validation source and will be the only evidence of successful entries.

9. The Prize will be delivered to the winners within 10 business days from the date that the winner has been contacted and provided TymeBank with the necessary information to process the winning.

10. We may require you to provide us with additional information and documentation as we may reasonably require in order to process, confirm, and facilitate your acceptance of the Prize. If you refuse to provide us with the requested information or documentation within 2 (two months), you will forfeit the Prize.

11. The Prize is in the form of 1Vouchers and not negotiable or transferable and may not be deferred, changed, or exchanged for any other item or cash.

12. The Prize winners will be requested to be part of marketing and promotional activities, including social media posts, for which no fee, royalty or other compensation will be payable. Winners have the right to decline consent or participation in the marketing and promotional activities.

13. If we are unable to contact a winner within 2 days, the winner will forfeit the Prize and we reserve the right to re-draw a new winner under the same conditions.

14.  By entering this competition, you acknowledge that your personal information will be shared with Flash to the extent necessary to conduct the competition. Your personal information will be processed in accordance with the provisions of the Protection of PersonalInformation Act, 4 of 2013. Participants who have questions regarding any matter relating to their privacy or their personal information, or if they believe there has been a breach of their privacy or their personal information, may either contact the promoters or, file a request for access to personal information in accordance with the participants manuals in terms of section 51of the Promotion of Access to Information Act, no 2 of 2000 available on the promoter’s  website; or, submit a complaint to the information regulator in the prescribed manner and form at www.justice.gov.za/inforeg .

15. Winners authorise TymeBank and Flash to use and process their personal information for the purposes of conducting this competition and to comply with the requirements of the Consumer Protection Act 68 of 2008 and theProtection of Personal Information Act, No 4 of 2013. This competition is conducted in terms of the applicable privacy laws and TymeBank’s Privacy Policy which is available on the TymeBank website.

15. It is your responsibility to ensure that any information which you provide to us is accurate, complete, and up to date. Should any of the data provided by yourself in connection with this Competition prove to be invalid, inaccurate, false, or misleading, your entry shall be disregarded.

16. TymeBank and Flash will not be liable for any loss or damages that may occur as a result of entering or participating in the competition.

17. We do not make any representations or give any warranties, whether expressly or implicitly, as to the Prize, and in particular, but without limitation, make no representations and give no warranty that your entry or participation in the competition will necessarily result in you winning thePrize.

18. We reserve the right to vary, postpone, suspend, or cancel the competition and any Prize, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension, or cancellation, you agree to waive any rights, interests, and expectations that you may have in terms of this competition and acknowledge that you will have no recourse against us and our affiliates. You may not win the Prize if it is unlawful for us to supply such Prize to you.

19. We and our affiliates will not be responsible for any harm, damage, loss, or claim relating to the provision of any element of the Prize or any changes to the Prize that may be made at any time.

20. You agree that your participation in the competition, and your acceptance and/or use of the Prize, or any aspect thereof, is at your own risk.

21. These terms and conditions will be construed, interpreted, and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa.

IMPORTANT NOTICE

Beware of fake notifications and calls that say you’ve won:

  • Winners will be announced on the social media platforms of TymeBank and Flash.Our representatives will be able to quote your ID number if you have an existing bank account with TymeBank.
  • Unless pre-arranged with you, we will NEVER come to your office or home to say you’re a winner or to deliver the Prize.
  • If anyone contacts you in anyway to say you’ve won the Prize in a competition, make sure you’ve entered or participated in it! If anyone calls to say you’ve won a competition you never entered, it is NOT one of our representatives.

If you are concerned that a caller has contacted you pretending to be from TymeBank, please store the number of the caller (if you have caller ID), email address or social media profile and contact us through our official channels.

1ForYou App standard Terms and Conditions

1ForYou can be used to top up selected partner product wallets. The Frequently Asked Questions on the 1ForYou website details how third-party wallets can be topped up using 1ForYou. The total value of the 1ForYou will be credited during the top up process on the partners website.

1ForYous are bearer documents and is akin to money and if it is lost or if the voucher is damaged the voucher is gone and can’t be replaced. 1ForYous can’t be exchanged for cash or refunded in cash. Once a 1ForYou has been purchased it can only be redeemed at selected 1ForYou partners and is valid for three years. Partners accepting 1ForYou as a method to top up their wallet and participating retailers who sell 1ForYous may change from time to time

1. Introduction

1.1 These terms and conditions govern your relationship with us. By downloading and using our App you agree to and accept our terms and conditions.  If you do not agree and accept, please do not use our App or uninstall it from your Device.

1.2 Please take special note of the paragraphs printed in bold as they may limit our responsibility or involve some risk for you.

2. How to interpret these terms and conditions

2.1 In these terms and conditions, the words on the left have the meanings set out on the right unless the context clearly shows that the parties intended a different meaning:

2.1.1 Access Codes means any of your secret numbers used to access our App, including your password, username, biometrics and secret word;

2.1.2 App means the 1ForYou mobile application for your Device;

2.1.3 App Store means your Devices application store provided by Google, Huawei or Apple, as is applicable to you, from which you download the App;

2.1.4 Account means your account which is set up in the 1ForYou account management system (using a unique account identifier);

2.1.5 Device means the device you use to access the App;

2.1.6 1ForYou/us/we/our means Flash Mobile Vending (Pty) Ltd, a private company with registered address at 36 Stellenberg Road, Parow Industria;

2.1.7 Personal Information means information about an identifiable, natural or juristic person, including but not limited to, information about race, gender, marital status, nationality, ethnic or social origin, sexual orientation, age, physical or mental health, religion, belief, disability, language, birth, education, identity number, telephone number, email, postal or street address, location through your Device`s GPS;

2.1.8 Prepayment means an advance payment of an amount which is reflected against your Account. A prepayment can either be made via cash, EFT or by using the 16-digit pin code printed on a receipt or another mechanism as advised by 1ForYou from time to time whether electronic or otherwise. You must communicate the PIN to 1ForYou within a period of 3 years after the date of issue of the voucher in order to load your Account with the relevant amount – if you fail to load within the 3-year period, the voucher will expire;

2.1.9 Profile means the digital identity you create when registering for the App and which will be linked to your Account;

2.1.10 Transactions mean the different transactions or activities that can be performed by you via the App, including but not limited to the purchase of products, a savings capability, bill payments, transfer or Prepayment. Transact has a similar meaning;

2.1.11 User Guide means the digital manual which explains how to operate the App and Transact, as updated from time to time; and

2.1.12 You means the person who registered for the App.

3. Registration

3.1 You must register for the App by giving permissions to your Personal Information and by following the prompt after you have downloaded the App on Your Device from the App Store.

3.2 When you register you must create a Profile for secure use of the App.

3.3 In completing the above registration process and accepting the terms and conditions as set out here, you authorize us to verify any information you provide to us. During the verification process, should it be needed, we reserve the right to request additional documentation from time to time.

3.4 Your Account may only be used for the purpose for which it was intended.

4. Use of the App

4.1 You should only use the latest version of the App. Failure to update may result in functions not working correctly and you may experience data errors or security issues for which we will not be liable under any circumstances whatsoever.

4.2 You must use software and hardware suitable for the App. If you do not, the App may not work properly and this could increase your security risk for which we will not be liable under any circumstances whatsoever.

5. Fees and costs

5.1 There are no subscription costs to access the App.

5.2 Standard data costs will be charged when you download the App and thereafter when you Transact through the App. These costs may be charged by your mobile network operator (unless you are making use of a network that does not attract costs).

6. Transacting using the App

6.1 You must make a Prepayment to us before you will be able to perform Transactions. In some instances, you will receive a PIN when you make a Prepayment.

6.2 The different types of Transactions that can be performed are subject to change from time to time.

6.3 The Prepayment or any balance thereof can in no instance be redeemed for cash or by way of a deposit into a bank account and can only be used to perform Transactions, unless otherwise required or permitted.

6.4 You must ensure that you have enough Prepayment to cover the amount of the Transaction, where applicable.

6.5 Your Prepayment will immediately be reduced with the amount of each Transaction, where applicable.

6.6 You authorise us to carry out any and all Transactions which are authenticated by your Access Code(s).

6.7 You must make sure that you log out of the App when you have finished using it, to prevent anyone else from using it.

6.8 In our own discretion we may allow you to perform a Transaction without sufficient Prepayment from time to time without prejudice to our right in any subsequent Transaction to deny such Transaction where sufficient Prepayment does not exist.

6.9 All Transactions are in real time. It is therefore important that you check the Transaction details and details of the bill issuer (where applicable) before submitting the Transaction. No reversal of a voucher or instruction is permitted once a voucher is requested by you or an instruction is given to us.

7. Security

7.1 You understand that the use of the App with the Access Codes allows access to your Prepayment.

7.2 You must make sure that you keep the Device and Access Codes secret and secure and do not compromise any safety measures.

7.3 If another person gets hold of your Access Codes by whatever means, we will regard you as having authorised this person to access your Prepayment on your behalf, as your agent with full authority to do so.

7.4 You must notify us immediately if you have reason to think that someone else obtained your Access Codes. Any losses or costs incurred prior to notification will be for your account.

7.5 We are committed to providing safe online services. All uses of the App and Transactions through it are protected by encryption at international standards. The Personal Information you send through the App is encrypted. Only our authorised employees or agents have access to information related to the App.

8. Changes

We are entitled to change these terms and conditions. We will give you notice of any material change. Your continued use of the App means that you have accepted such changes.

9. Intellectual property

9.1 Subject to any intellectual property rights held by any other third parties:

9.1.1 We keep all intellectual property and intellectual rights in and to all content (including, but not limited to, all proprietary information, trademarks and copyright in any logos and other devices or storage media) in or sent to, through and from the App; and

9.1.2 We grant you a non-assignable, non-sub-licensable, non-transferable, non-exclusive license to use the App, which may include updates and/or upgrades, only for purposes outlined in these terms and for no other purposes. You may not sub-licence such third-party content, including intellectual property rights associated with it.

9.2 You acknowledge that you:

9.2.1 will in no way represent that you have any rights of any nature in any current and future intellectual property belonging to us, and/or any third parties featured on the App;

9.2.2 will not use the current and future intellectual property that belongs to us and/or any third party that is featured on the App in any manner whatsoever or any other intellectual property which is identical, similar and/or confusingly similar thereto in any country;

9.2.3 will not apply for or obtain registration of any current and future intellectual property that belongs to us and/or any third party that is featured on the App, or any other intellectual property which may be confusingly similar thereto in any country;

9.2.4 will not challenge the rights to the current and future intellectual property that belongs to us, and/or any third party that is featured on the App in any country;

9.2.5 will not do, or omit to do, or cause to be done any act or thing which would be expected to weaken, damage, be detrimental to or in any way impair or tend to impair the current and future intellectual property that belongs to us and/or any third party that is featured on the App or the reputation and goodwill associated therewith or the foregoing parties, or which would be expected to jeopardise or invalidate any registration of current and future intellectual property belonging to the foregoing parties; and

9.3 You indemnify us against all actions, claims, costs, demands, expenses and other liabilities suffered or incurred by us as are result of any third party claims initiated and/or instituted against us relating to your unauthorised use of the App, the content thereon and/or any other intellectual property and intellectual property rights flowing from the foregoing.

10. App StoreYou acknowledge and agree:

10.1 These terms are entered into between you and us. Since the App is made available through the App Store, the App Store is a third party under these terms and will also have the right to enforce these terms against you;

10.2 To the maximum extent allowed by law, the App Store does not give or enter into any warranty, condition or other term in relation to the App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the App or as a result of you or anyone else using the App or relying on any of its content;

10.3 Any claims relating to the licence of the App, possession or use of the App are between you and us (and not between you, or anyone else, and the App Store), including but not limited to, product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims under consumer protection legislation; and

10.4 If any claim by a third party that your possession or use (in line with these terms) of the App infringes any intellectual property rights, the App Store will not be liable to you in relation to that claim.

11. Your Personal Information

11.1 By registering, you consent:

11.1.1 to us collecting, using and storing your Personal Information, including cell-phone number, name, identity number and transactional information (“Personal Information”) provided during the registration process or thereafter and your transactional information to comply with legal and regulatory obligations, including requirements in terms of the Financial Intelligence Centre Act, 2002;

11.1.2 that educational and/or informative messages will be sent to you;

11.1.3 to receive notifications if your Account is dormant and if it will be closed. The consent provided in terms of clause

11.2 above is voluntary, but if you do not provide such consent to us, we will not be able to open your Account.

11.3 Where you have given your consent, you also agree to:

11.3.1 the processing of your Personal Information by us and other companies in our group, any of its operators, commercial partners, agents and sub-contractors (who may be outside South Africa and in countries that do not have similar data protection laws to South Africa) on the condition that they will keep such information confidential and will only use your Personal Information for the purposes of providing information about products and services to you;

11.3.2 the collection of your Personal Information from any other source to supplement the Personal Information which we have about you;

11.3.3 the retention by us of your Personal Information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;

11.3.4 us using your Personal Information to send you information about products, services, and special offers of the various companies in our group and commercial partners that may be of interest or value to you;

11.3.5 us conducting a credit enquiry about you with any credit bureau or credit provider and providing your Personal Information, including the manner in which you conduct’s your account, to: credit risk management services (including credit bureaux); and/or crime prevention agencies.

11.4 Subject to applicable law, you may access the Personal Information 1ForYou has about you by contacting our call centre and request that applicable corrections be made

11.5 If you are unhappy about the way we process your personal information, you should contact our call centre. Alternatively, you may lodge a complaint to the Information Regulator.

11.6 The responsible party is Flash Mobile Vending (Pty) Ltd with address at 36 Stellenberg Road, Parow Industria.

11.7 If you choose to be excluded from direct marketing campaigns in the future from us, you must advise us by contacting the call centre you can advise us in writing or register a block on any registry which we are bound by law to recognise. We will not charge you a fee to update this request on our systems and we will give effect to changes as soon as reasonably possible.

12. Confidentiality

12.1 All information identified by 1ForYou as confidential or which, you should reasonably identify as confidential, including business, commercial (discounts etc), end-user, scientific or technical information, as well as any price list whether current or not, received by or made available to you pursuant to your relationship with 1ForYou, shall be regarded by you as confidential and shall be treated accordingly and not be disclosed to third parties, or used for any purpose other than that for which it was disclosed, without the prior written consent of 1ForYou.

12.2 In particular, you shall not, directly or indirectly communicate any information regarding or relating to an end-user to any third party other than in the compliance with the obligations of these terms and conditions or as may be required in law, from time to time.

12.3 The provisions of this clause 12 shall survive any termination of our relationship with you.

13. Termination and suspension

13.1 We are entitled to cancel, terminate or suspend your use of the 1ForYou System in respect of all Transactions or selected types of Transactions immediately, or any combination of these actions, as may be permissible in law, without prejudice to any of our other rights (that is, without barring or limiting any future action), if

13.1.1 we have reason to believe that the App has been or is likely to be misused;

13.1.2 suspect any illegal use of the App;

13.1.3 you gave false or inaccurate information;

13.1.4 you fail and/or refuse to follow our User Guide or other instructions;

13.1.5 you are in breach of these terms and conditions or the provisions of any other agreement between us;

13.1.6 law forces us; or

13.1.7 if we need to protect our interest.

13.2 We reserve the right to terminate or suspend your access to the App upon notice, without any liability to you or any third party.

13.3 You may also terminate your relationship with us with immediate effect upon notice to us via email us on connect@1ForYou.co.za.

13.4 Upon termination you will not be entitled to redeem your Prepayment or any balance thereof in cash or EFT, but will be allowed to Transact until the Prepayment is depleted.

14. Disclaimer, Limitation of liability & Indemnity

14.1 We will make every effort to ensure that the App is continually available to you.

14.2 The functioning of the App is, however, dependent on factors beyond our control, including but not limited to, the availability and performance of the relevant mobile telephone network, any third party integration system which provides a service on the App, the performance and compatibility of your Device with the App.

14.3 If the App is not available due to a factor beyond our control, or where the App is available, however, but some transactions are offline due to third parties being offline, we will not be held liable for this.

14.4 You use the App at your own risk. The App is not error-free and is being provided on an “AS IS” basis without warranty of any kind.

14.5 We will not in any circumstances be liable for any consequential or indirect losses however these may arise or for any other unusual losses. In particular, 1ForYou shall not be liable for any financial loss, loss of business, profit, savings, revenue, or goodwill suffered or sustained by you howsoever arising.

14.6 We will not be liable for any claims, loss or damage resulting from claims that products or services are defective where we act as agent for the supplier thereof.

14.7 You indemnify 1ForYou against any loss suffered by it, whether direct or consequential, or claims instituted against 1ForYou by virtue of your use of the App.

15. Dormancy & Expiry

If there are no Transactions on your Account for a period of 85 (eighty-five) consecutive days, 1ForYou will classify your Account as dormant and you will have to call the 1ForYou call centre to reactivate your Account again. If there are no Transactions on your Account for a period of 3 years, your prepaid credit will expire.

16. General

16.1 You are not, without the consent of 1ForYou, entitled to cede, delegate or sub-license all or any of its rights and/or obligations in terms of your contractual relationship with 1ForYou to any third party. 1ForYou shall not be bound by such a provision and you hereby expressly consent to any such cession and/or delegation of rights and/or obligations by 1ForYou.

16.2 No indulgence, leniency or extension of time which 1ForYou may grant or show to you shall in any way prejudice 1ForYou or preclude 1ForYou from exercising any of its rights in the future.

16.3 You may not change any of these terms and conditions or any terms or User Guides provided to you from time to time with regards to the App.

16.4 No waiver of any right of 1ForYou, shall be effective unless reduced to writing and signed by 1ForYou.

16.5 1ForYou shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or in the User Guide.

17. Online 1ForYou Voucher Purchases

1ForYou vouchers purchased on the website are non-refundable.

For any queries relating to online voucher purchases please contact support@1foryou.com

We always strive to respond to customers within 24 hours with an answer to their query, or with acknowledgement of the issue and estimated resolution timelines, based on the severity of the issue.

All other T’s & C’s for 1ForYou voucher also apply to online voucher sales.

3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.

This 3D Secure process is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc) lets the website know that you are the owner of the card or account.

How does a card get setup for 3D Secure ?
The customer’s bank is responsible for enrolling the card for 3D Secure, so that the customer can receive an OTP when they enter their card details and would like to authenticate the transaction

Who sends the OTP ?
The customer’s bank (Issuing bank) sends a password prompt to the customer via sms, email, banking app or USSD. The customer is then to enter this password on the website to complete the payment.

What can I do if I do not receive an OTP ?
As a customer, should you not receive an OTP, you would need to
1. Check that the means of receiving this OTP from your bank is functional (Phone network is active, active internet connection, email working, etc)
2. Call your bank online banking department to ensure that their 3D Secure process is functioning or checking your banking app if you are setup for online payments and you have set your daily/monthly limits

Protection of Personal Information (POPI)
Peach Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, Payment Association Of South Africa and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) – Please contact your merchant (website or app) for more information on how they implement peach payments services and products on their web or mobile platform.

Card Holder Safety
No sensitive cardholder data is stored on merchants’ servers at any time for either once-off or subscription payments. When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payments systems. Merchants’ staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.

1ForYou App standard Terms and Conditions

1. Introduction

1.1 These terms and conditions govern your relationship with us. By downloading and using our App you agree to and accept our terms and conditions.  If you do not agree and accept, please do not use our App or uninstall it from your Device.

1.2 Please take special note of the paragraphs printed in bold as they may limit our responsibility or involve some risk for you.

2. How to interpret these terms and conditions

2.1 In these terms and conditions, the words on the left have the meanings set out on the right unless the context clearly shows that the parties intended a different meaning:

2.1.1 Access Codes means any of your secret numbers used to access our App, including your password, username, biometrics and secret word;

2.1.2 App means the 1ForYou mobile application for your Device;

2.1.3 App Store means your Devices application store provided by Google, Huawei or Apple, as is applicable to you, from which you download the App;

2.1.4 Account means your account which is set up in the 1ForYou account management system (using a unique account identifier);

2.1.5 Device means the device you use to access the App;

2.1.6 1ForYou/us/we/our means Flash Mobile Vending (Pty) Ltd, a private company with registered address at 36 Stellenberg Road, Parow Industria;

2.1.7 Personal Information means information about an identifiable, natural or juristic person, including but not limited to, information about race, gender, marital status, nationality, ethnic or social origin, sexual orientation, age, physical or mental health, religion, belief, disability, language, birth, education, identity number, telephone number, email, postal or street address, location through your Device`s GPS;

2.1.8 Prepayment means an advance payment of an amount which is reflected against your Account. A prepayment can either be made via cash, EFT or by using the 16-digit pin code printed on a receipt or another mechanism as advised by 1ForYou from time to time whether electronic or otherwise. You must communicate the PIN to 1ForYou within a period of 3 years after the date of issue of the voucher in order to load your Account with the relevant amount – if you fail to load within the 3-year period, the voucher will expire;

2.1.9 Profile means the digital identity you create when registering for the App and which will be linked to your Account;

2.1.10 Transactions mean the different transactions or activities that can be performed by you via the App, including but not limited to the purchase of products, a savings capability, bill payments, transfer or Prepayment. Transact has a similar meaning;

2.1.11 User Guide means the digital manual which explains how to operate the App and Transact, as updated from time to time; and

2.1.12 You means the person who registered for the App.

3. Registration

3.1 You must register for the App by giving permissions to your Personal Information and by following the prompt after you have downloaded the App on Your Device from the App Store.

3.2 When you register you must create a Profile for secure use of the App.

3.3 In completing the above registration process and accepting the terms and conditions as set out here, you authorize us to verify any information you provide to us. During the verification process, should it be needed, we reserve the right to request additional documentation from time to time.

3.4 Your Account may only be used for the purpose for which it was intended.

4. Use of the App

4.1 You should only use the latest version of the App. Failure to update may result in functions not working correctly and you may experience data errors or security issues for which we will not be liable under any circumstances whatsoever.

4.2 You must use software and hardware suitable for the App. If you do not, the App may not work properly and this could increase your security risk for which we will not be liable under any circumstances whatsoever.

5. Fees and costs

5.1 There are no subscription costs to access the App.

5.2 Standard data costs will be charged when you download the App and thereafter when you Transact through the App. These costs may be charged by your mobile network operator (unless you are making use of a network that does not attract costs).

6. Transacting using the App

6.1 You must make a Prepayment to us before you will be able to perform Transactions. In some instances, you will receive a PIN when you make a Prepayment.

6.2 The different types of Transactions that can be performed are subject to change from time to time.

6.3 The Prepayment or any balance thereof can in no instance be redeemed for cash or by way of a deposit into a bank account and can only be used to perform Transactions, unless otherwise required or permitted.

6.4 You must ensure that you have enough Prepayment to cover the amount of the Transaction, where applicable.

6.5 Your Prepayment will immediately be reduced with the amount of each Transaction, where applicable.

6.6 You authorise us to carry out any and all Transactions which are authenticated by your Access Code(s).

6.7 You must make sure that you log out of the App when you have finished using it, to prevent anyone else from using it.

6.8 In our own discretion we may allow you to perform a Transaction without sufficient Prepayment from time to time without prejudice to our right in any subsequent Transaction to deny such Transaction where sufficient Prepayment does not exist.

6.9 All Transactions are in real time. It is therefore important that you check the Transaction details and details of the bill issuer (where applicable) before submitting the Transaction. No reversal of a voucher or instruction is permitted once a voucher is requested by you or an instruction is given to us.

7. Security

7.1 You understand that the use of the App with the Access Codes allows access to your Prepayment.

7.2 You must make sure that you keep the Device and Access Codes secret and secure and do not compromise any safety measures.

7.3 If another person gets hold of your Access Codes by whatever means, we will regard you as having authorised this person to access your Prepayment on your behalf, as your agent with full authority to do so.

7.4 You must notify us immediately if you have reason to think that someone else obtained your Access Codes. Any losses or costs incurred prior to notification will be for your account.

7.5 We are committed to providing safe online services. All uses of the App and Transactions through it are protected by encryption at international standards. The Personal Information you send through the App is encrypted. Only our authorised employees or agents have access to information related to the App.

8. Changes

We are entitled to change these terms and conditions. We will give you notice of any material change. Your continued use of the App means that you have accepted such changes.

9. Intellectual property

9.1 Subject to any intellectual property rights held by any other third parties:

9.1.1 We keep all intellectual property and intellectual rights in and to all content (including, but not limited to, all proprietary information, trademarks and copyright in any logos and other devices or storage media) in or sent to, through and from the App; and

9.1.2 We grant you a non-assignable, non-sub-licensable, non-transferable, non-exclusive license to use the App, which may include updates and/or upgrades, only for purposes outlined in these terms and for no other purposes. You may not sub-licence such third-party content, including intellectual property rights associated with it.

9.2 You acknowledge that you:

9.2.1 will in no way represent that you have any rights of any nature in any current and future intellectual property belonging to us, and/or any third parties featured on the App;

9.2.2 will not use the current and future intellectual property that belongs to us and/or any third party that is featured on the App in any manner whatsoever or any other intellectual property which is identical, similar and/or confusingly similar thereto in any country;

9.2.3 will not apply for or obtain registration of any current and future intellectual property that belongs to us and/or any third party that is featured on the App, or any other intellectual property which may be confusingly similar thereto in any country;

9.2.4 will not challenge the rights to the current and future intellectual property that belongs to us, and/or any third party that is featured on the App in any country;

9.2.5 will not do, or omit to do, or cause to be done any act or thing which would be expected to weaken, damage, be detrimental to or in any way impair or tend to impair the current and future intellectual property that belongs to us and/or any third party that is featured on the App or the reputation and goodwill associated therewith or the foregoing parties, or which would be expected to jeopardise or invalidate any registration of current and future intellectual property belonging to the foregoing parties; and

9.3 You indemnify us against all actions, claims, costs, demands, expenses and other liabilities suffered or incurred by us as are result of any third party claims initiated and/or instituted against us relating to your unauthorised use of the App, the content thereon and/or any other intellectual property and intellectual property rights flowing from the foregoing.

10. App StoreYou acknowledge and agree:

10.1 These terms are entered into between you and us. Since the App is made available through the App Store, the App Store is a third party under these terms and will also have the right to enforce these terms against you;

10.2 To the maximum extent allowed by law, the App Store does not give or enter into any warranty, condition or other term in relation to the App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the App or as a result of you or anyone else using the App or relying on any of its content;

10.3 Any claims relating to the licence of the App, possession or use of the App are between you and us (and not between you, or anyone else, and the App Store), including but not limited to, product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims under consumer protection legislation; and

10.4 If any claim by a third party that your possession or use (in line with these terms) of the App infringes any intellectual property rights, the App Store will not be liable to you in relation to that claim.

11. Your Personal Information

11.1 By registering, you consent:

11.1.1 to us collecting, using and storing your Personal Information, including cell-phone number, name, identity number and transactional information (“Personal Information”) provided during the registration process or thereafter and your transactional information to comply with legal and regulatory obligations, including requirements in terms of the Financial Intelligence Centre Act, 2002;

11.1.2 that educational and/or informative messages will be sent to you;

11.1.3 to receive notifications if your Account is dormant and if it will be closed. The consent provided in terms of clause

11.2 above is voluntary, but if you do not provide such consent to us, we will not be able to open your Account.

11.3 Where you have given your consent, you also agree to:

11.3.1 the processing of your Personal Information by us and other companies in our group, any of its operators, commercial partners, agents and sub-contractors (who may be outside South Africa and in countries that do not have similar data protection laws to South Africa) on the condition that they will keep such information confidential and will only use your Personal Information for the purposes of providing information about products and services to you;

11.3.2 the collection of your Personal Information from any other source to supplement the Personal Information which we have about you;

11.3.3 the retention by us of your Personal Information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;

11.3.4 us using your Personal Information to send you information about products, services, and special offers of the various companies in our group and commercial partners that may be of interest or value to you;

11.3.5 us conducting a credit enquiry about you with any credit bureau or credit provider and providing your Personal Information, including the manner in which you conduct’s your account, to: credit risk management services (including credit bureaux); and/or crime prevention agencies.

11.4 Subject to applicable law, you may access the Personal Information 1ForYou has about you by contacting our call centre and request that applicable corrections be made

11.5 If you are unhappy about the way we process your personal information, you should contact our call centre. Alternatively, you may lodge a complaint to the Information Regulator.

11.6 The responsible party is Flash Mobile Vending (Pty) Ltd with address at 36 Stellenberg Road, Parow Industria.

11.7 If you choose to be excluded from direct marketing campaigns in the future from us, you must advise us by contacting the call centre you can advise us in writing or register a block on any registry which we are bound by law to recognise. We will not charge you a fee to update this request on our systems and we will give effect to changes as soon as reasonably possible.

12. Confidentiality

12.1 All information identified by 1ForYou as confidential or which, you should reasonably identify as confidential, including business, commercial (discounts etc), end-user, scientific or technical information, as well as any price list whether current or not, received by or made available to you pursuant to your relationship with 1ForYou, shall be regarded by you as confidential and shall be treated accordingly and not be disclosed to third parties, or used for any purpose other than that for which it was disclosed, without the prior written consent of 1ForYou.

12.2 In particular, you shall not, directly or indirectly communicate any information regarding or relating to an end-user to any third party other than in the compliance with the obligations of these terms and conditions or as may be required in law, from time to time.

12.3 The provisions of this clause 12 shall survive any termination of our relationship with you.

13. Termination and suspension

13.1 We are entitled to cancel, terminate or suspend your use of the 1ForYou System in respect of all Transactions or selected types of Transactions immediately, or any combination of these actions, as may be permissible in law, without prejudice to any of our other rights (that is, without barring or limiting any future action), if

13.1.1 we have reason to believe that the App has been or is likely to be misused;

13.1.2 suspect any illegal use of the App;

13.1.3 you gave false or inaccurate information;

13.1.4 you fail and/or refuse to follow our User Guide or other instructions;

13.1.5 you are in breach of these terms and conditions or the provisions of any other agreement between us;

13.1.6 law forces us; or

13.1.7 if we need to protect our interest.

13.2 We reserve the right to terminate or suspend your access to the App upon notice, without any liability to you or any third party.

13.3 You may also terminate your relationship with us with immediate effect upon notice to us via email us on connect@1ForYou.co.za.

13.4 Upon termination you will not be entitled to redeem your Prepayment or any balance thereof in cash or EFT, but will be allowed to Transact until the Prepayment is depleted.

14. Disclaimer, Limitation of liability & Indemnity

14.1 We will make every effort to ensure that the App is continually available to you.

14.2 The functioning of the App is, however, dependent on factors beyond our control, including but not limited to, the availability and performance of the relevant mobile telephone network, any third party integration system which provides a service on the App, the performance and compatibility of your Device with the App.

14.3 If the App is not available due to a factor beyond our control, or where the App is available, however, but some transactions are offline due to third parties being offline, we will not be held liable for this.

14.4 You use the App at your own risk. The App is not error-free and is being provided on an “AS IS” basis without warranty of any kind.

14.5 We will not in any circumstances be liable for any consequential or indirect losses however these may arise or for any other unusual losses. In particular, 1ForYou shall not be liable for any financial loss, loss of business, profit, savings, revenue, or goodwill suffered or sustained by you howsoever arising.

14.6 We will not be liable for any claims, loss or damage resulting from claims that products or services are defective where we act as agent for the supplier thereof.

14.7 You indemnify 1ForYou against any loss suffered by it, whether direct or consequential, or claims instituted against 1ForYou by virtue of your use of the App.

15. Dormancy & Expiry

If there are no Transactions on your Account for a period of 85 (eighty-five) consecutive days, 1ForYou will classify your Account as dormant and you will have to call the 1ForYou call centre to reactivate your Account again. If there are no Transactions on your Account for a period of 3 years, your prepaid credit will expire.

16. General

16.1 You are not, without the consent of 1ForYou, entitled to cede, delegate or sub-license all or any of its rights and/or obligations in terms of your contractual relationship with 1ForYou to any third party. 1ForYou shall not be bound by such a provision and you hereby expressly consent to any such cession and/or delegation of rights and/or obligations by 1ForYou.

16.2 No indulgence, leniency or extension of time which 1ForYou may grant or show to you shall in any way prejudice 1ForYou or preclude 1ForYou from exercising any of its rights in the future.

16.3 You may not change any of these terms and conditions or any terms or User Guides provided to you from time to time with regards to the App.

16.4 No waiver of any right of 1ForYou, shall be effective unless reduced to writing and signed by 1ForYou.

16.5 1ForYou shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or in the User Guide.

17. Online 1ForYou Voucher Purchases

1ForYou vouchers purchased on the website are non-refundable.

For any queries relating to online voucher purchases please contact support@1foryou.com

We always strive to respond to customers within 24 hours with an answer to their query, or with acknowledgement of the issue and estimated resolution timelines, based on the severity of the issue.

All other T’s & C’s for 1ForYou voucher also apply to online voucher sales.

3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.

This 3D Secure process is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc) lets the website know that you are the owner of the card or account.

How does a card get setup for 3D Secure ?
The customer’s bank is responsible for enrolling the card for 3D Secure, so that the customer can receive an OTP when they enter their card details and would like to authenticate the transaction

Who sends the OTP ?
The customer’s bank (Issuing bank) sends a password prompt to the customer via sms, email, banking app or USSD. The customer is then to enter this password on the website to complete the payment.

What can I do if I do not receive an OTP ?
As a customer, should you not receive an OTP, you would need to
1. Check that the means of receiving this OTP from your bank is functional (Phone network is active, active internet connection, email working, etc)
2. Call your bank online banking department to ensure that their 3D Secure process is functioning or checking your banking app if you are setup for online payments and you have set your daily/monthly limits

Protection of Personal Information (POPI)
Peach Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, Payment Association Of South Africa and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) – Please contact your merchant (website or app) for more information on how they implement peach payments services and products on their web or mobile platform.

Card Holder Safety
No sensitive cardholder data is stored on merchants’ servers at any time for either once-off or subscription payments. When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payments systems. Merchants’ staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.

1ForYou App standard Terms and Conditions

1. Introduction

1.1 These terms and conditions govern your relationship with us. By downloading and using our App you agree to and accept our terms and conditions.  If you do not agree and accept, please do not use our App or uninstall it from your Device.

1.2 Please take special note of the paragraphs printed in bold as they may limit our responsibility or involve some risk for you.

2. How to interpret these terms and conditions

2.1 In these terms and conditions, the words on the left have the meanings set out on the right unless the context clearly shows that the parties intended a different meaning:

2.1.1 Access Codes means any of your secret numbers used to access our App, including your password, username, biometrics and secret word;

2.1.2 App means the 1ForYou mobile application for your Device;

2.1.3 App Store means your Devices application store provided by Google, Huawei or Apple, as is applicable to you, from which you download the App;

2.1.4 Account means your account which is set up in the 1ForYou account management system (using a unique account identifier);

2.1.5 Device means the device you use to access the App;

2.1.6 1ForYou/us/we/our means Flash Mobile Vending (Pty) Ltd, a private company with registered address at 36 Stellenberg Road, Parow Industria;

2.1.7 Personal Information means information about an identifiable, natural or juristic person, including but not limited to, information about race, gender, marital status, nationality, ethnic or social origin, sexual orientation, age, physical or mental health, religion, belief, disability, language, birth, education, identity number, telephone number, email, postal or street address, location through your Device`s GPS;

2.1.8 Prepayment means an advance payment of an amount which is reflected against your Account. A prepayment can either be made via cash, EFT or by using the 16-digit pin code printed on a receipt or another mechanism as advised by 1ForYou from time to time whether electronic or otherwise. You must communicate the PIN to 1ForYou within a period of 3 years after the date of issue of the voucher in order to load your Account with the relevant amount – if you fail to load within the 3-year period, the voucher will expire;

2.1.9 Profile means the digital identity you create when registering for the App and which will be linked to your Account;

2.1.10 Transactions mean the different transactions or activities that can be performed by you via the App, including but not limited to the purchase of products, a savings capability, bill payments, transfer or Prepayment. Transact has a similar meaning;

2.1.11 User Guide means the digital manual which explains how to operate the App and Transact, as updated from time to time; and

2.1.12 You means the person who registered for the App.

3. Registration

3.1 You must register for the App by giving permissions to your Personal Information and by following the prompt after you have downloaded the App on Your Device from the App Store.

3.2 When you register you must create a Profile for secure use of the App.

3.3 In completing the above registration process and accepting the terms and conditions as set out here, you authorize us to verify any information you provide to us. During the verification process, should it be needed, we reserve the right to request additional documentation from time to time.

3.4 Your Account may only be used for the purpose for which it was intended.

4. Use of the App

4.1 You should only use the latest version of the App. Failure to update may result in functions not working correctly and you may experience data errors or security issues for which we will not be liable under any circumstances whatsoever.

4.2 You must use software and hardware suitable for the App. If you do not, the App may not work properly and this could increase your security risk for which we will not be liable under any circumstances whatsoever.

5. Fees and costs

5.1 There are no subscription costs to access the App.

5.2 Standard data costs will be charged when you download the App and thereafter when you Transact through the App. These costs may be charged by your mobile network operator (unless you are making use of a network that does not attract costs).

6. Transacting using the App

6.1 You must make a Prepayment to us before you will be able to perform Transactions. In some instances, you will receive a PIN when you make a Prepayment.

6.2 The different types of Transactions that can be performed are subject to change from time to time.

6.3 The Prepayment or any balance thereof can in no instance be redeemed for cash or by way of a deposit into a bank account and can only be used to perform Transactions, unless otherwise required or permitted.

6.4 You must ensure that you have enough Prepayment to cover the amount of the Transaction, where applicable.

6.5 Your Prepayment will immediately be reduced with the amount of each Transaction, where applicable.

6.6 You authorise us to carry out any and all Transactions which are authenticated by your Access Code(s).

6.7 You must make sure that you log out of the App when you have finished using it, to prevent anyone else from using it.

6.8 In our own discretion we may allow you to perform a Transaction without sufficient Prepayment from time to time without prejudice to our right in any subsequent Transaction to deny such Transaction where sufficient Prepayment does not exist.

6.9 All Transactions are in real time. It is therefore important that you check the Transaction details and details of the bill issuer (where applicable) before submitting the Transaction. No reversal of a voucher or instruction is permitted once a voucher is requested by you or an instruction is given to us.

7. Security

7.1 You understand that the use of the App with the Access Codes allows access to your Prepayment.

7.2 You must make sure that you keep the Device and Access Codes secret and secure and do not compromise any safety measures.

7.3 If another person gets hold of your Access Codes by whatever means, we will regard you as having authorised this person to access your Prepayment on your behalf, as your agent with full authority to do so.

7.4 You must notify us immediately if you have reason to think that someone else obtained your Access Codes. Any losses or costs incurred prior to notification will be for your account.

7.5 We are committed to providing safe online services. All uses of the App and Transactions through it are protected by encryption at international standards. The Personal Information you send through the App is encrypted. Only our authorised employees or agents have access to information related to the App.

8. Changes

We are entitled to change these terms and conditions. We will give you notice of any material change. Your continued use of the App means that you have accepted such changes.

9. Intellectual property

9.1 Subject to any intellectual property rights held by any other third parties:

9.1.1 We keep all intellectual property and intellectual rights in and to all content (including, but not limited to, all proprietary information, trademarks and copyright in any logos and other devices or storage media) in or sent to, through and from the App; and

9.1.2 We grant you a non-assignable, non-sub-licensable, non-transferable, non-exclusive license to use the App, which may include updates and/or upgrades, only for purposes outlined in these terms and for no other purposes. You may not sub-licence such third-party content, including intellectual property rights associated with it.

9.2 You acknowledge that you:

9.2.1 will in no way represent that you have any rights of any nature in any current and future intellectual property belonging to us, and/or any third parties featured on the App;

9.2.2 will not use the current and future intellectual property that belongs to us and/or any third party that is featured on the App in any manner whatsoever or any other intellectual property which is identical, similar and/or confusingly similar thereto in any country;

9.2.3 will not apply for or obtain registration of any current and future intellectual property that belongs to us and/or any third party that is featured on the App, or any other intellectual property which may be confusingly similar thereto in any country;

9.2.4 will not challenge the rights to the current and future intellectual property that belongs to us, and/or any third party that is featured on the App in any country;

9.2.5 will not do, or omit to do, or cause to be done any act or thing which would be expected to weaken, damage, be detrimental to or in any way impair or tend to impair the current and future intellectual property that belongs to us and/or any third party that is featured on the App or the reputation and goodwill associated therewith or the foregoing parties, or which would be expected to jeopardise or invalidate any registration of current and future intellectual property belonging to the foregoing parties; and

9.3 You indemnify us against all actions, claims, costs, demands, expenses and other liabilities suffered or incurred by us as are result of any third party claims initiated and/or instituted against us relating to your unauthorised use of the App, the content thereon and/or any other intellectual property and intellectual property rights flowing from the foregoing.

10. App StoreYou acknowledge and agree:

10.1 These terms are entered into between you and us. Since the App is made available through the App Store, the App Store is a third party under these terms and will also have the right to enforce these terms against you;

10.2 To the maximum extent allowed by law, the App Store does not give or enter into any warranty, condition or other term in relation to the App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the App or as a result of you or anyone else using the App or relying on any of its content;

10.3 Any claims relating to the licence of the App, possession or use of the App are between you and us (and not between you, or anyone else, and the App Store), including but not limited to, product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims under consumer protection legislation; and

10.4 If any claim by a third party that your possession or use (in line with these terms) of the App infringes any intellectual property rights, the App Store will not be liable to you in relation to that claim.

11. Your Personal Information

11.1 By registering, you consent:

11.1.1 to us collecting, using and storing your Personal Information, including cell-phone number, name, identity number and transactional information (“Personal Information”) provided during the registration process or thereafter and your transactional information to comply with legal and regulatory obligations, including requirements in terms of the Financial Intelligence Centre Act, 2002;

11.1.2 that educational and/or informative messages will be sent to you;

11.1.3 to receive notifications if your Account is dormant and if it will be closed. The consent provided in terms of clause

11.2 above is voluntary, but if you do not provide such consent to us, we will not be able to open your Account.

11.3 Where you have given your consent, you also agree to:

11.3.1 the processing of your Personal Information by us and other companies in our group, any of its operators, commercial partners, agents and sub-contractors (who may be outside South Africa and in countries that do not have similar data protection laws to South Africa) on the condition that they will keep such information confidential and will only use your Personal Information for the purposes of providing information about products and services to you;

11.3.2 the collection of your Personal Information from any other source to supplement the Personal Information which we have about you;

11.3.3 the retention by us of your Personal Information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;

11.3.4 us using your Personal Information to send you information about products, services, and special offers of the various companies in our group and commercial partners that may be of interest or value to you;

11.3.5 us conducting a credit enquiry about you with any credit bureau or credit provider and providing your Personal Information, including the manner in which you conduct’s your account, to: credit risk management services (including credit bureaux); and/or crime prevention agencies.

11.4 Subject to applicable law, you may access the Personal Information 1ForYou has about you by contacting our call centre and request that applicable corrections be made

11.5 If you are unhappy about the way we process your personal information, you should contact our call centre. Alternatively, you may lodge a complaint to the Information Regulator.

11.6 The responsible party is Flash Mobile Vending (Pty) Ltd with address at 36 Stellenberg Road, Parow Industria.

11.7 If you choose to be excluded from direct marketing campaigns in the future from us, you must advise us by contacting the call centre you can advise us in writing or register a block on any registry which we are bound by law to recognise. We will not charge you a fee to update this request on our systems and we will give effect to changes as soon as reasonably possible.

12. Confidentiality

12.1 All information identified by 1ForYou as confidential or which, you should reasonably identify as confidential, including business, commercial (discounts etc), end-user, scientific or technical information, as well as any price list whether current or not, received by or made available to you pursuant to your relationship with 1ForYou, shall be regarded by you as confidential and shall be treated accordingly and not be disclosed to third parties, or used for any purpose other than that for which it was disclosed, without the prior written consent of 1ForYou.

12.2 In particular, you shall not, directly or indirectly communicate any information regarding or relating to an end-user to any third party other than in the compliance with the obligations of these terms and conditions or as may be required in law, from time to time.

12.3 The provisions of this clause 12 shall survive any termination of our relationship with you.

13. Termination and suspension

13.1 We are entitled to cancel, terminate or suspend your use of the 1ForYou System in respect of all Transactions or selected types of Transactions immediately, or any combination of these actions, as may be permissible in law, without prejudice to any of our other rights (that is, without barring or limiting any future action), if

13.1.1 we have reason to believe that the App has been or is likely to be misused;

13.1.2 suspect any illegal use of the App;

13.1.3 you gave false or inaccurate information;

13.1.4 you fail and/or refuse to follow our User Guide or other instructions;

13.1.5 you are in breach of these terms and conditions or the provisions of any other agreement between us;

13.1.6 law forces us; or

13.1.7 if we need to protect our interest.

13.2 We reserve the right to terminate or suspend your access to the App upon notice, without any liability to you or any third party.

13.3 You may also terminate your relationship with us with immediate effect upon notice to us via email us on connect@1ForYou.co.za.

13.4 Upon termination you will not be entitled to redeem your Prepayment or any balance thereof in cash or EFT, but will be allowed to Transact until the Prepayment is depleted.

14. Disclaimer, Limitation of liability & Indemnity

14.1 We will make every effort to ensure that the App is continually available to you.

14.2 The functioning of the App is, however, dependent on factors beyond our control, including but not limited to, the availability and performance of the relevant mobile telephone network, any third party integration system which provides a service on the App, the performance and compatibility of your Device with the App.

14.3 If the App is not available due to a factor beyond our control, or where the App is available, however, but some transactions are offline due to third parties being offline, we will not be held liable for this.

14.4 You use the App at your own risk. The App is not error-free and is being provided on an “AS IS” basis without warranty of any kind.

14.5 We will not in any circumstances be liable for any consequential or indirect losses however these may arise or for any other unusual losses. In particular, 1ForYou shall not be liable for any financial loss, loss of business, profit, savings, revenue, or goodwill suffered or sustained by you howsoever arising.

14.6 We will not be liable for any claims, loss or damage resulting from claims that products or services are defective where we act as agent for the supplier thereof.

14.7 You indemnify 1ForYou against any loss suffered by it, whether direct or consequential, or claims instituted against 1ForYou by virtue of your use of the App.

15. Dormancy & Expiry

If there are no Transactions on your Account for a period of 85 (eighty-five) consecutive days, 1ForYou will classify your Account as dormant and you will have to call the 1ForYou call centre to reactivate your Account again. If there are no Transactions on your Account for a period of 3 years, your prepaid credit will expire.

16. General

16.1 You are not, without the consent of 1ForYou, entitled to cede, delegate or sub-license all or any of its rights and/or obligations in terms of your contractual relationship with 1ForYou to any third party. 1ForYou shall not be bound by such a provision and you hereby expressly consent to any such cession and/or delegation of rights and/or obligations by 1ForYou.

16.2 No indulgence, leniency or extension of time which 1ForYou may grant or show to you shall in any way prejudice 1ForYou or preclude 1ForYou from exercising any of its rights in the future.

16.3 You may not change any of these terms and conditions or any terms or User Guides provided to you from time to time with regards to the App.

16.4 No waiver of any right of 1ForYou, shall be effective unless reduced to writing and signed by 1ForYou.

16.5 1ForYou shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or in the User Guide.

17. Online 1ForYou Voucher Purchases

1ForYou vouchers purchased on the website are non-refundable.

For any queries relating to online voucher purchases please contact support@1foryou.com

We always strive to respond to customers within 24 hours with an answer to their query, or with acknowledgement of the issue and estimated resolution timelines, based on the severity of the issue.

All other T’s & C’s for 1ForYou voucher also apply to online voucher sales.

3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.

This 3D Secure process is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc) lets the website know that you are the owner of the card or account.

How does a card get setup for 3D Secure ?
The customer’s bank is responsible for enrolling the card for 3D Secure, so that the customer can receive an OTP when they enter their card details and would like to authenticate the transaction

Who sends the OTP ?
The customer’s bank (Issuing bank) sends a password prompt to the customer via sms, email, banking app or USSD. The customer is then to enter this password on the website to complete the payment.

What can I do if I do not receive an OTP ?
As a customer, should you not receive an OTP, you would need to
1. Check that the means of receiving this OTP from your bank is functional (Phone network is active, active internet connection, email working, etc)
2. Call your bank online banking department to ensure that their 3D Secure process is functioning or checking your banking app if you are setup for online payments and you have set your daily/monthly limits

Protection of Personal Information (POPI)
Peach Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, Payment Association Of South Africa and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) – Please contact your merchant (website or app) for more information on how they implement peach payments services and products on their web or mobile platform.

Card Holder Safety
No sensitive cardholder data is stored on merchants’ servers at any time for either once-off or subscription payments. When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payments systems. Merchants’ staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.

1ForYou App standard Terms and Conditions

1. Introduction

1.1 These terms and conditions govern your relationship with us. By downloading and using our App you agree to and accept our terms and conditions.  If you do not agree and accept, please do not use our App or uninstall it from your Device.

1.2 Please take special note of the paragraphs printed in bold as they may limit our responsibility or involve some risk for you.

2. How to interpret these terms and conditions

2.1 In these terms and conditions, the words on the left have the meanings set out on the right unless the context clearly shows that the parties intended a different meaning:

2.1.1 Access Codes means any of your secret numbers used to access our App, including your password, username, biometrics and secret word;

2.1.2 App means the 1ForYou mobile application for your Device;

2.1.3 App Store means your Devices application store provided by Google, Huawei or Apple, as is applicable to you, from which you download the App;

2.1.4 Account means your account which is set up in the 1ForYou account management system (using a unique account identifier);

2.1.5 Device means the device you use to access the App;

2.1.6 1ForYou/us/we/our means Flash Mobile Vending (Pty) Ltd, a private company with registered address at 36 Stellenberg Road, Parow Industria;

2.1.7 Personal Information means information about an identifiable, natural or juristic person, including but not limited to, information about race, gender, marital status, nationality, ethnic or social origin, sexual orientation, age, physical or mental health, religion, belief, disability, language, birth, education, identity number, telephone number, email, postal or street address, location through your Device`s GPS;

2.1.8 Prepayment means an advance payment of an amount which is reflected against your Account. A prepayment can either be made via cash, EFT or by using the 16-digit pin code printed on a receipt or another mechanism as advised by 1ForYou from time to time whether electronic or otherwise. You must communicate the PIN to 1ForYou within a period of 3 years after the date of issue of the voucher in order to load your Account with the relevant amount – if you fail to load within the 3-year period, the voucher will expire;

2.1.9 Profile means the digital identity you create when registering for the App and which will be linked to your Account;

2.1.10 Transactions mean the different transactions or activities that can be performed by you via the App, including but not limited to the purchase of products, a savings capability, bill payments, transfer or Prepayment. Transact has a similar meaning;

2.1.11 User Guide means the digital manual which explains how to operate the App and Transact, as updated from time to time; and

2.1.12 You means the person who registered for the App.

3. Registration

3.1 You must register for the App by giving permissions to your Personal Information and by following the prompt after you have downloaded the App on Your Device from the App Store.

3.2 When you register you must create a Profile for secure use of the App.

3.3 In completing the above registration process and accepting the terms and conditions as set out here, you authorize us to verify any information you provide to us. During the verification process, should it be needed, we reserve the right to request additional documentation from time to time.

3.4 Your Account may only be used for the purpose for which it was intended.

4. Use of the App

4.1 You should only use the latest version of the App. Failure to update may result in functions not working correctly and you may experience data errors or security issues for which we will not be liable under any circumstances whatsoever.

4.2 You must use software and hardware suitable for the App. If you do not, the App may not work properly and this could increase your security risk for which we will not be liable under any circumstances whatsoever.

5. Fees and costs

5.1 There are no subscription costs to access the App.

5.2 Standard data costs will be charged when you download the App and thereafter when you Transact through the App. These costs may be charged by your mobile network operator (unless you are making use of a network that does not attract costs).

6. Transacting using the App

6.1 You must make a Prepayment to us before you will be able to perform Transactions. In some instances, you will receive a PIN when you make a Prepayment.

6.2 The different types of Transactions that can be performed are subject to change from time to time.

6.3 The Prepayment or any balance thereof can in no instance be redeemed for cash or by way of a deposit into a bank account and can only be used to perform Transactions, unless otherwise required or permitted.

6.4 You must ensure that you have enough Prepayment to cover the amount of the Transaction, where applicable.

6.5 Your Prepayment will immediately be reduced with the amount of each Transaction, where applicable.

6.6 You authorise us to carry out any and all Transactions which are authenticated by your Access Code(s).

6.7 You must make sure that you log out of the App when you have finished using it, to prevent anyone else from using it.

6.8 In our own discretion we may allow you to perform a Transaction without sufficient Prepayment from time to time without prejudice to our right in any subsequent Transaction to deny such Transaction where sufficient Prepayment does not exist.

6.9 All Transactions are in real time. It is therefore important that you check the Transaction details and details of the bill issuer (where applicable) before submitting the Transaction. No reversal of a voucher or instruction is permitted once a voucher is requested by you or an instruction is given to us.

7. Security

7.1 You understand that the use of the App with the Access Codes allows access to your Prepayment.

7.2 You must make sure that you keep the Device and Access Codes secret and secure and do not compromise any safety measures.

7.3 If another person gets hold of your Access Codes by whatever means, we will regard you as having authorised this person to access your Prepayment on your behalf, as your agent with full authority to do so.

7.4 You must notify us immediately if you have reason to think that someone else obtained your Access Codes. Any losses or costs incurred prior to notification will be for your account.

7.5 We are committed to providing safe online services. All uses of the App and Transactions through it are protected by encryption at international standards. The Personal Information you send through the App is encrypted. Only our authorised employees or agents have access to information related to the App.

8. Changes

We are entitled to change these terms and conditions. We will give you notice of any material change. Your continued use of the App means that you have accepted such changes.

9. Intellectual property

9.1 Subject to any intellectual property rights held by any other third parties:

9.1.1 We keep all intellectual property and intellectual rights in and to all content (including, but not limited to, all proprietary information, trademarks and copyright in any logos and other devices or storage media) in or sent to, through and from the App; and

9.1.2 We grant you a non-assignable, non-sub-licensable, non-transferable, non-exclusive license to use the App, which may include updates and/or upgrades, only for purposes outlined in these terms and for no other purposes. You may not sub-licence such third-party content, including intellectual property rights associated with it.

9.2 You acknowledge that you:

9.2.1 will in no way represent that you have any rights of any nature in any current and future intellectual property belonging to us, and/or any third parties featured on the App;

9.2.2 will not use the current and future intellectual property that belongs to us and/or any third party that is featured on the App in any manner whatsoever or any other intellectual property which is identical, similar and/or confusingly similar thereto in any country;

9.2.3 will not apply for or obtain registration of any current and future intellectual property that belongs to us and/or any third party that is featured on the App, or any other intellectual property which may be confusingly similar thereto in any country;

9.2.4 will not challenge the rights to the current and future intellectual property that belongs to us, and/or any third party that is featured on the App in any country;

9.2.5 will not do, or omit to do, or cause to be done any act or thing which would be expected to weaken, damage, be detrimental to or in any way impair or tend to impair the current and future intellectual property that belongs to us and/or any third party that is featured on the App or the reputation and goodwill associated therewith or the foregoing parties, or which would be expected to jeopardise or invalidate any registration of current and future intellectual property belonging to the foregoing parties; and

9.3 You indemnify us against all actions, claims, costs, demands, expenses and other liabilities suffered or incurred by us as are result of any third party claims initiated and/or instituted against us relating to your unauthorised use of the App, the content thereon and/or any other intellectual property and intellectual property rights flowing from the foregoing.

10. App StoreYou acknowledge and agree:

10.1 These terms are entered into between you and us. Since the App is made available through the App Store, the App Store is a third party under these terms and will also have the right to enforce these terms against you;

10.2 To the maximum extent allowed by law, the App Store does not give or enter into any warranty, condition or other term in relation to the App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the App or as a result of you or anyone else using the App or relying on any of its content;

10.3 Any claims relating to the licence of the App, possession or use of the App are between you and us (and not between you, or anyone else, and the App Store), including but not limited to, product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims under consumer protection legislation; and

10.4 If any claim by a third party that your possession or use (in line with these terms) of the App infringes any intellectual property rights, the App Store will not be liable to you in relation to that claim.

11. Your Personal Information

11.1 By registering, you consent:

11.1.1 to us collecting, using and storing your Personal Information, including cell-phone number, name, identity number and transactional information (“Personal Information”) provided during the registration process or thereafter and your transactional information to comply with legal and regulatory obligations, including requirements in terms of the Financial Intelligence Centre Act, 2002;

11.1.2 that educational and/or informative messages will be sent to you;

11.1.3 to receive notifications if your Account is dormant and if it will be closed. The consent provided in terms of clause

11.2 above is voluntary, but if you do not provide such consent to us, we will not be able to open your Account.

11.3 Where you have given your consent, you also agree to:

11.3.1 the processing of your Personal Information by us and other companies in our group, any of its operators, commercial partners, agents and sub-contractors (who may be outside South Africa and in countries that do not have similar data protection laws to South Africa) on the condition that they will keep such information confidential and will only use your Personal Information for the purposes of providing information about products and services to you;

11.3.2 the collection of your Personal Information from any other source to supplement the Personal Information which we have about you;

11.3.3 the retention by us of your Personal Information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;

11.3.4 us using your Personal Information to send you information about products, services, and special offers of the various companies in our group and commercial partners that may be of interest or value to you;

11.3.5 us conducting a credit enquiry about you with any credit bureau or credit provider and providing your Personal Information, including the manner in which you conduct’s your account, to: credit risk management services (including credit bureaux); and/or crime prevention agencies.

11.4 Subject to applicable law, you may access the Personal Information 1ForYou has about you by contacting our call centre and request that applicable corrections be made

11.5 If you are unhappy about the way we process your personal information, you should contact our call centre. Alternatively, you may lodge a complaint to the Information Regulator.

11.6 The responsible party is Flash Mobile Vending (Pty) Ltd with address at 36 Stellenberg Road, Parow Industria.

11.7 If you choose to be excluded from direct marketing campaigns in the future from us, you must advise us by contacting the call centre you can advise us in writing or register a block on any registry which we are bound by law to recognise. We will not charge you a fee to update this request on our systems and we will give effect to changes as soon as reasonably possible.

12. Confidentiality

12.1 All information identified by 1ForYou as confidential or which, you should reasonably identify as confidential, including business, commercial (discounts etc), end-user, scientific or technical information, as well as any price list whether current or not, received by or made available to you pursuant to your relationship with 1ForYou, shall be regarded by you as confidential and shall be treated accordingly and not be disclosed to third parties, or used for any purpose other than that for which it was disclosed, without the prior written consent of 1ForYou.

12.2 In particular, you shall not, directly or indirectly communicate any information regarding or relating to an end-user to any third party other than in the compliance with the obligations of these terms and conditions or as may be required in law, from time to time.

12.3 The provisions of this clause 12 shall survive any termination of our relationship with you.

13. Termination and suspension

13.1 We are entitled to cancel, terminate or suspend your use of the 1ForYou System in respect of all Transactions or selected types of Transactions immediately, or any combination of these actions, as may be permissible in law, without prejudice to any of our other rights (that is, without barring or limiting any future action), if

13.1.1 we have reason to believe that the App has been or is likely to be misused;

13.1.2 suspect any illegal use of the App;

13.1.3 you gave false or inaccurate information;

13.1.4 you fail and/or refuse to follow our User Guide or other instructions;

13.1.5 you are in breach of these terms and conditions or the provisions of any other agreement between us;

13.1.6 law forces us; or

13.1.7 if we need to protect our interest.

13.2 We reserve the right to terminate or suspend your access to the App upon notice, without any liability to you or any third party.

13.3 You may also terminate your relationship with us with immediate effect upon notice to us via email us on connect@1ForYou.co.za.

13.4 Upon termination you will not be entitled to redeem your Prepayment or any balance thereof in cash or EFT, but will be allowed to Transact until the Prepayment is depleted.

14. Disclaimer, Limitation of liability & Indemnity

14.1 We will make every effort to ensure that the App is continually available to you.

14.2 The functioning of the App is, however, dependent on factors beyond our control, including but not limited to, the availability and performance of the relevant mobile telephone network, any third party integration system which provides a service on the App, the performance and compatibility of your Device with the App.

14.3 If the App is not available due to a factor beyond our control, or where the App is available, however, but some transactions are offline due to third parties being offline, we will not be held liable for this.

14.4 You use the App at your own risk. The App is not error-free and is being provided on an “AS IS” basis without warranty of any kind.

14.5 We will not in any circumstances be liable for any consequential or indirect losses however these may arise or for any other unusual losses. In particular, 1ForYou shall not be liable for any financial loss, loss of business, profit, savings, revenue, or goodwill suffered or sustained by you howsoever arising.

14.6 We will not be liable for any claims, loss or damage resulting from claims that products or services are defective where we act as agent for the supplier thereof.

14.7 You indemnify 1ForYou against any loss suffered by it, whether direct or consequential, or claims instituted against 1ForYou by virtue of your use of the App.

15. Dormancy & Expiry

If there are no Transactions on your Account for a period of 85 (eighty-five) consecutive days, 1ForYou will classify your Account as dormant and you will have to call the 1ForYou call centre to reactivate your Account again. If there are no Transactions on your Account for a period of 3 years, your prepaid credit will expire.

16. General

16.1 You are not, without the consent of 1ForYou, entitled to cede, delegate or sub-license all or any of its rights and/or obligations in terms of your contractual relationship with 1ForYou to any third party. 1ForYou shall not be bound by such a provision and you hereby expressly consent to any such cession and/or delegation of rights and/or obligations by 1ForYou.

16.2 No indulgence, leniency or extension of time which 1ForYou may grant or show to you shall in any way prejudice 1ForYou or preclude 1ForYou from exercising any of its rights in the future.

16.3 You may not change any of these terms and conditions or any terms or User Guides provided to you from time to time with regards to the App.

16.4 No waiver of any right of 1ForYou, shall be effective unless reduced to writing and signed by 1ForYou.

16.5 1ForYou shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or in the User Guide.

17. Online 1ForYou Voucher Purchases

1ForYou vouchers purchased on the website are non-refundable.

For any queries relating to online voucher purchases please contact support@1foryou.com

We always strive to respond to customers within 24 hours with an answer to their query, or with acknowledgement of the issue and estimated resolution timelines, based on the severity of the issue.

All other T’s & C’s for 1ForYou voucher also apply to online voucher sales.

3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.

This 3D Secure process is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc) lets the website know that you are the owner of the card or account.

How does a card get setup for 3D Secure ?
The customer’s bank is responsible for enrolling the card for 3D Secure, so that the customer can receive an OTP when they enter their card details and would like to authenticate the transaction

Who sends the OTP ?
The customer’s bank (Issuing bank) sends a password prompt to the customer via sms, email, banking app or USSD. The customer is then to enter this password on the website to complete the payment.

What can I do if I do not receive an OTP ?
As a customer, should you not receive an OTP, you would need to
1. Check that the means of receiving this OTP from your bank is functional (Phone network is active, active internet connection, email working, etc)
2. Call your bank online banking department to ensure that their 3D Secure process is functioning or checking your banking app if you are setup for online payments and you have set your daily/monthly limits

Protection of Personal Information (POPI)
Peach Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, Payment Association Of South Africa and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) – Please contact your merchant (website or app) for more information on how they implement peach payments services and products on their web or mobile platform.

Card Holder Safety
No sensitive cardholder data is stored on merchants’ servers at any time for either once-off or subscription payments. When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payments systems. Merchants’ staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.

1ForYou App standard Terms and Conditions

1. Introduction

1.1 These terms and conditions govern your relationship with us. By downloading and using our App you agree to and accept our terms and conditions.  If you do not agree and accept, please do not use our App or uninstall it from your Device.

1.2 Please take special note of the paragraphs printed in bold as they may limit our responsibility or involve some risk for you.

2. How to interpret these terms and conditions

2.1 In these terms and conditions, the words on the left have the meanings set out on the right unless the context clearly shows that the parties intended a different meaning:

2.1.1 Access Codes means any of your secret numbers used to access our App, including your password, username, biometrics and secret word;

2.1.2 App means the 1ForYou mobile application for your Device;

2.1.3 App Store means your Devices application store provided by Google, Huawei or Apple, as is applicable to you, from which you download the App;

2.1.4 Account means your account which is set up in the 1ForYou account management system (using a unique account identifier);

2.1.5 Device means the device you use to access the App;

2.1.6 1ForYou/us/we/our means Flash Mobile Vending (Pty) Ltd, a private company with registered address at 36 Stellenberg Road, Parow Industria;

2.1.7 Personal Information means information about an identifiable, natural or juristic person, including but not limited to, information about race, gender, marital status, nationality, ethnic or social origin, sexual orientation, age, physical or mental health, religion, belief, disability, language, birth, education, identity number, telephone number, email, postal or street address, location through your Device`s GPS;

2.1.8 Prepayment means an advance payment of an amount which is reflected against your Account. A prepayment can either be made via cash, EFT or by using the 16-digit pin code printed on a receipt or another mechanism as advised by 1ForYou from time to time whether electronic or otherwise. You must communicate the PIN to 1ForYou within a period of 3 years after the date of issue of the voucher in order to load your Account with the relevant amount – if you fail to load within the 3-year period, the voucher will expire;

2.1.9 Profile means the digital identity you create when registering for the App and which will be linked to your Account;

2.1.10 Transactions mean the different transactions or activities that can be performed by you via the App, including but not limited to the purchase of products, a savings capability, bill payments, transfer or Prepayment. Transact has a similar meaning;

2.1.11 User Guide means the digital manual which explains how to operate the App and Transact, as updated from time to time; and

2.1.12 You means the person who registered for the App.

3. Registration

3.1 You must register for the App by giving permissions to your Personal Information and by following the prompt after you have downloaded the App on Your Device from the App Store.

3.2 When you register you must create a Profile for secure use of the App.

3.3 In completing the above registration process and accepting the terms and conditions as set out here, you authorize us to verify any information you provide to us. During the verification process, should it be needed, we reserve the right to request additional documentation from time to time.

3.4 Your Account may only be used for the purpose for which it was intended.

4. Use of the App

4.1 You should only use the latest version of the App. Failure to update may result in functions not working correctly and you may experience data errors or security issues for which we will not be liable under any circumstances whatsoever.

4.2 You must use software and hardware suitable for the App. If you do not, the App may not work properly and this could increase your security risk for which we will not be liable under any circumstances whatsoever.

5. Fees and costs

5.1 There are no subscription costs to access the App.

5.2 Standard data costs will be charged when you download the App and thereafter when you Transact through the App. These costs may be charged by your mobile network operator (unless you are making use of a network that does not attract costs).

6. Transacting using the App

6.1 You must make a Prepayment to us before you will be able to perform Transactions. In some instances, you will receive a PIN when you make a Prepayment.

6.2 The different types of Transactions that can be performed are subject to change from time to time.

6.3 The Prepayment or any balance thereof can in no instance be redeemed for cash or by way of a deposit into a bank account and can only be used to perform Transactions, unless otherwise required or permitted.

6.4 You must ensure that you have enough Prepayment to cover the amount of the Transaction, where applicable.

6.5 Your Prepayment will immediately be reduced with the amount of each Transaction, where applicable.

6.6 You authorise us to carry out any and all Transactions which are authenticated by your Access Code(s).

6.7 You must make sure that you log out of the App when you have finished using it, to prevent anyone else from using it.

6.8 In our own discretion we may allow you to perform a Transaction without sufficient Prepayment from time to time without prejudice to our right in any subsequent Transaction to deny such Transaction where sufficient Prepayment does not exist.

6.9 All Transactions are in real time. It is therefore important that you check the Transaction details and details of the bill issuer (where applicable) before submitting the Transaction. No reversal of a voucher or instruction is permitted once a voucher is requested by you or an instruction is given to us.

7. Security

7.1 You understand that the use of the App with the Access Codes allows access to your Prepayment.

7.2 You must make sure that you keep the Device and Access Codes secret and secure and do not compromise any safety measures.

7.3 If another person gets hold of your Access Codes by whatever means, we will regard you as having authorised this person to access your Prepayment on your behalf, as your agent with full authority to do so.

7.4 You must notify us immediately if you have reason to think that someone else obtained your Access Codes. Any losses or costs incurred prior to notification will be for your account.

7.5 We are committed to providing safe online services. All uses of the App and Transactions through it are protected by encryption at international standards. The Personal Information you send through the App is encrypted. Only our authorised employees or agents have access to information related to the App.

8. Changes

We are entitled to change these terms and conditions. We will give you notice of any material change. Your continued use of the App means that you have accepted such changes.

9. Intellectual property

9.1 Subject to any intellectual property rights held by any other third parties:

9.1.1 We keep all intellectual property and intellectual rights in and to all content (including, but not limited to, all proprietary information, trademarks and copyright in any logos and other devices or storage media) in or sent to, through and from the App; and

9.1.2 We grant you a non-assignable, non-sub-licensable, non-transferable, non-exclusive license to use the App, which may include updates and/or upgrades, only for purposes outlined in these terms and for no other purposes. You may not sub-licence such third-party content, including intellectual property rights associated with it.

9.2 You acknowledge that you:

9.2.1 will in no way represent that you have any rights of any nature in any current and future intellectual property belonging to us, and/or any third parties featured on the App;

9.2.2 will not use the current and future intellectual property that belongs to us and/or any third party that is featured on the App in any manner whatsoever or any other intellectual property which is identical, similar and/or confusingly similar thereto in any country;

9.2.3 will not apply for or obtain registration of any current and future intellectual property that belongs to us and/or any third party that is featured on the App, or any other intellectual property which may be confusingly similar thereto in any country;

9.2.4 will not challenge the rights to the current and future intellectual property that belongs to us, and/or any third party that is featured on the App in any country;

9.2.5 will not do, or omit to do, or cause to be done any act or thing which would be expected to weaken, damage, be detrimental to or in any way impair or tend to impair the current and future intellectual property that belongs to us and/or any third party that is featured on the App or the reputation and goodwill associated therewith or the foregoing parties, or which would be expected to jeopardise or invalidate any registration of current and future intellectual property belonging to the foregoing parties; and

9.3 You indemnify us against all actions, claims, costs, demands, expenses and other liabilities suffered or incurred by us as are result of any third party claims initiated and/or instituted against us relating to your unauthorised use of the App, the content thereon and/or any other intellectual property and intellectual property rights flowing from the foregoing.

10. App StoreYou acknowledge and agree:

10.1 These terms are entered into between you and us. Since the App is made available through the App Store, the App Store is a third party under these terms and will also have the right to enforce these terms against you;

10.2 To the maximum extent allowed by law, the App Store does not give or enter into any warranty, condition or other term in relation to the App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the App or as a result of you or anyone else using the App or relying on any of its content;

10.3 Any claims relating to the licence of the App, possession or use of the App are between you and us (and not between you, or anyone else, and the App Store), including but not limited to, product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims under consumer protection legislation; and

10.4 If any claim by a third party that your possession or use (in line with these terms) of the App infringes any intellectual property rights, the App Store will not be liable to you in relation to that claim.

11. Your Personal Information

11.1 By registering, you consent:

11.1.1 to us collecting, using and storing your Personal Information, including cell-phone number, name, identity number and transactional information (“Personal Information”) provided during the registration process or thereafter and your transactional information to comply with legal and regulatory obligations, including requirements in terms of the Financial Intelligence Centre Act, 2002;

11.1.2 that educational and/or informative messages will be sent to you;

11.1.3 to receive notifications if your Account is dormant and if it will be closed. The consent provided in terms of clause

11.2 above is voluntary, but if you do not provide such consent to us, we will not be able to open your Account.

11.3 Where you have given your consent, you also agree to:

11.3.1 the processing of your Personal Information by us and other companies in our group, any of its operators, commercial partners, agents and sub-contractors (who may be outside South Africa and in countries that do not have similar data protection laws to South Africa) on the condition that they will keep such information confidential and will only use your Personal Information for the purposes of providing information about products and services to you;

11.3.2 the collection of your Personal Information from any other source to supplement the Personal Information which we have about you;

11.3.3 the retention by us of your Personal Information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;

11.3.4 us using your Personal Information to send you information about products, services, and special offers of the various companies in our group and commercial partners that may be of interest or value to you;

11.3.5 us conducting a credit enquiry about you with any credit bureau or credit provider and providing your Personal Information, including the manner in which you conduct’s your account, to: credit risk management services (including credit bureaux); and/or crime prevention agencies.

11.4 Subject to applicable law, you may access the Personal Information 1ForYou has about you by contacting our call centre and request that applicable corrections be made

11.5 If you are unhappy about the way we process your personal information, you should contact our call centre. Alternatively, you may lodge a complaint to the Information Regulator.

11.6 The responsible party is Flash Mobile Vending (Pty) Ltd with address at 36 Stellenberg Road, Parow Industria.

11.7 If you choose to be excluded from direct marketing campaigns in the future from us, you must advise us by contacting the call centre you can advise us in writing or register a block on any registry which we are bound by law to recognise. We will not charge you a fee to update this request on our systems and we will give effect to changes as soon as reasonably possible.

12. Confidentiality

12.1 All information identified by 1ForYou as confidential or which, you should reasonably identify as confidential, including business, commercial (discounts etc), end-user, scientific or technical information, as well as any price list whether current or not, received by or made available to you pursuant to your relationship with 1ForYou, shall be regarded by you as confidential and shall be treated accordingly and not be disclosed to third parties, or used for any purpose other than that for which it was disclosed, without the prior written consent of 1ForYou.

12.2 In particular, you shall not, directly or indirectly communicate any information regarding or relating to an end-user to any third party other than in the compliance with the obligations of these terms and conditions or as may be required in law, from time to time.

12.3 The provisions of this clause 12 shall survive any termination of our relationship with you.

13. Termination and suspension

13.1 We are entitled to cancel, terminate or suspend your use of the 1ForYou System in respect of all Transactions or selected types of Transactions immediately, or any combination of these actions, as may be permissible in law, without prejudice to any of our other rights (that is, without barring or limiting any future action), if

13.1.1 we have reason to believe that the App has been or is likely to be misused;

13.1.2 suspect any illegal use of the App;

13.1.3 you gave false or inaccurate information;

13.1.4 you fail and/or refuse to follow our User Guide or other instructions;

13.1.5 you are in breach of these terms and conditions or the provisions of any other agreement between us;

13.1.6 law forces us; or

13.1.7 if we need to protect our interest.

13.2 We reserve the right to terminate or suspend your access to the App upon notice, without any liability to you or any third party.

13.3 You may also terminate your relationship with us with immediate effect upon notice to us via email us on connect@1ForYou.co.za.

13.4 Upon termination you will not be entitled to redeem your Prepayment or any balance thereof in cash or EFT, but will be allowed to Transact until the Prepayment is depleted.

14. Disclaimer, Limitation of liability & Indemnity

14.1 We will make every effort to ensure that the App is continually available to you.

14.2 The functioning of the App is, however, dependent on factors beyond our control, including but not limited to, the availability and performance of the relevant mobile telephone network, any third party integration system which provides a service on the App, the performance and compatibility of your Device with the App.

14.3 If the App is not available due to a factor beyond our control, or where the App is available, however, but some transactions are offline due to third parties being offline, we will not be held liable for this.

14.4 You use the App at your own risk. The App is not error-free and is being provided on an “AS IS” basis without warranty of any kind.

14.5 We will not in any circumstances be liable for any consequential or indirect losses however these may arise or for any other unusual losses. In particular, 1ForYou shall not be liable for any financial loss, loss of business, profit, savings, revenue, or goodwill suffered or sustained by you howsoever arising.

14.6 We will not be liable for any claims, loss or damage resulting from claims that products or services are defective where we act as agent for the supplier thereof.

14.7 You indemnify 1ForYou against any loss suffered by it, whether direct or consequential, or claims instituted against 1ForYou by virtue of your use of the App.

15. Dormancy & Expiry

If there are no Transactions on your Account for a period of 85 (eighty-five) consecutive days, 1ForYou will classify your Account as dormant and you will have to call the 1ForYou call centre to reactivate your Account again. If there are no Transactions on your Account for a period of 3 years, your prepaid credit will expire.

16. General

16.1 You are not, without the consent of 1ForYou, entitled to cede, delegate or sub-license all or any of its rights and/or obligations in terms of your contractual relationship with 1ForYou to any third party. 1ForYou shall not be bound by such a provision and you hereby expressly consent to any such cession and/or delegation of rights and/or obligations by 1ForYou.

16.2 No indulgence, leniency or extension of time which 1ForYou may grant or show to you shall in any way prejudice 1ForYou or preclude 1ForYou from exercising any of its rights in the future.

16.3 You may not change any of these terms and conditions or any terms or User Guides provided to you from time to time with regards to the App.

16.4 No waiver of any right of 1ForYou, shall be effective unless reduced to writing and signed by 1ForYou.

16.5 1ForYou shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or in the User Guide.

17. Online 1ForYou Voucher Purchases

1ForYou vouchers purchased on the website are non-refundable.

For any queries relating to online voucher purchases please contact support@1foryou.com

We always strive to respond to customers within 24 hours with an answer to their query, or with acknowledgement of the issue and estimated resolution timelines, based on the severity of the issue.

All other T’s & C’s for 1ForYou voucher also apply to online voucher sales.

3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.

This 3D Secure process is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc) lets the website know that you are the owner of the card or account.

How does a card get setup for 3D Secure ?
The customer’s bank is responsible for enrolling the card for 3D Secure, so that the customer can receive an OTP when they enter their card details and would like to authenticate the transaction

Who sends the OTP ?
The customer’s bank (Issuing bank) sends a password prompt to the customer via sms, email, banking app or USSD. The customer is then to enter this password on the website to complete the payment.

What can I do if I do not receive an OTP ?
As a customer, should you not receive an OTP, you would need to
1. Check that the means of receiving this OTP from your bank is functional (Phone network is active, active internet connection, email working, etc)
2. Call your bank online banking department to ensure that their 3D Secure process is functioning or checking your banking app if you are setup for online payments and you have set your daily/monthly limits

Protection of Personal Information (POPI)
Peach Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, Payment Association Of South Africa and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) – Please contact your merchant (website or app) for more information on how they implement peach payments services and products on their web or mobile platform.

Card Holder Safety
No sensitive cardholder data is stored on merchants’ servers at any time for either once-off or subscription payments. When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payments systems. Merchants’ staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.

1ForYou App standard Terms and Conditions

1. Introduction

1.1 These terms and conditions govern your relationship with us. By downloading and using our App you agree to and accept our terms and conditions.  If you do not agree and accept, please do not use our App or uninstall it from your Device.

1.2 Please take special note of the paragraphs printed in bold as they may limit our responsibility or involve some risk for you.

2. How to interpret these terms and conditions

2.1 In these terms and conditions, the words on the left have the meanings set out on the right unless the context clearly shows that the parties intended a different meaning:

2.1.1 Access Codes means any of your secret numbers used to access our App, including your password, username, biometrics and secret word;

2.1.2 App means the 1ForYou mobile application for your Device;

2.1.3 App Store means your Devices application store provided by Google, Huawei or Apple, as is applicable to you, from which you download the App;

2.1.4 Account means your account which is set up in the 1ForYou account management system (using a unique account identifier);

2.1.5 Device means the device you use to access the App;

2.1.6 1ForYou/us/we/our means Flash Mobile Vending (Pty) Ltd, a private company with registered address at 36 Stellenberg Road, Parow Industria;

2.1.7 Personal Information means information about an identifiable, natural or juristic person, including but not limited to, information about race, gender, marital status, nationality, ethnic or social origin, sexual orientation, age, physical or mental health, religion, belief, disability, language, birth, education, identity number, telephone number, email, postal or street address, location through your Device`s GPS;

2.1.8 Prepayment means an advance payment of an amount which is reflected against your Account. A prepayment can either be made via cash, EFT or by using the 16-digit pin code printed on a receipt or another mechanism as advised by 1ForYou from time to time whether electronic or otherwise. You must communicate the PIN to 1ForYou within a period of 3 years after the date of issue of the voucher in order to load your Account with the relevant amount – if you fail to load within the 3-year period, the voucher will expire;

2.1.9 Profile means the digital identity you create when registering for the App and which will be linked to your Account;

2.1.10 Transactions mean the different transactions or activities that can be performed by you via the App, including but not limited to the purchase of products, a savings capability, bill payments, transfer or Prepayment. Transact has a similar meaning;

2.1.11 User Guide means the digital manual which explains how to operate the App and Transact, as updated from time to time; and

2.1.12 You means the person who registered for the App.

3. Registration

3.1 You must register for the App by giving permissions to your Personal Information and by following the prompt after you have downloaded the App on Your Device from the App Store.

3.2 When you register you must create a Profile for secure use of the App.

3.3 In completing the above registration process and accepting the terms and conditions as set out here, you authorize us to verify any information you provide to us. During the verification process, should it be needed, we reserve the right to request additional documentation from time to time.

3.4 Your Account may only be used for the purpose for which it was intended.

4. Use of the App

4.1 You should only use the latest version of the App. Failure to update may result in functions not working correctly and you may experience data errors or security issues for which we will not be liable under any circumstances whatsoever.

4.2 You must use software and hardware suitable for the App. If you do not, the App may not work properly and this could increase your security risk for which we will not be liable under any circumstances whatsoever.

5. Fees and costs

5.1 There are no subscription costs to access the App.

5.2 Standard data costs will be charged when you download the App and thereafter when you Transact through the App. These costs may be charged by your mobile network operator (unless you are making use of a network that does not attract costs).

6. Transacting using the App

6.1 You must make a Prepayment to us before you will be able to perform Transactions. In some instances, you will receive a PIN when you make a Prepayment.

6.2 The different types of Transactions that can be performed are subject to change from time to time.

6.3 The Prepayment or any balance thereof can in no instance be redeemed for cash or by way of a deposit into a bank account and can only be used to perform Transactions, unless otherwise required or permitted.

6.4 You must ensure that you have enough Prepayment to cover the amount of the Transaction, where applicable.

6.5 Your Prepayment will immediately be reduced with the amount of each Transaction, where applicable.

6.6 You authorise us to carry out any and all Transactions which are authenticated by your Access Code(s).

6.7 You must make sure that you log out of the App when you have finished using it, to prevent anyone else from using it.

6.8 In our own discretion we may allow you to perform a Transaction without sufficient Prepayment from time to time without prejudice to our right in any subsequent Transaction to deny such Transaction where sufficient Prepayment does not exist.

6.9 All Transactions are in real time. It is therefore important that you check the Transaction details and details of the bill issuer (where applicable) before submitting the Transaction. No reversal of a voucher or instruction is permitted once a voucher is requested by you or an instruction is given to us.

7. Security

7.1 You understand that the use of the App with the Access Codes allows access to your Prepayment.

7.2 You must make sure that you keep the Device and Access Codes secret and secure and do not compromise any safety measures.

7.3 If another person gets hold of your Access Codes by whatever means, we will regard you as having authorised this person to access your Prepayment on your behalf, as your agent with full authority to do so.

7.4 You must notify us immediately if you have reason to think that someone else obtained your Access Codes. Any losses or costs incurred prior to notification will be for your account.

7.5 We are committed to providing safe online services. All uses of the App and Transactions through it are protected by encryption at international standards. The Personal Information you send through the App is encrypted. Only our authorised employees or agents have access to information related to the App.

8. Changes

We are entitled to change these terms and conditions. We will give you notice of any material change. Your continued use of the App means that you have accepted such changes.

9. Intellectual property

9.1 Subject to any intellectual property rights held by any other third parties:

9.1.1 We keep all intellectual property and intellectual rights in and to all content (including, but not limited to, all proprietary information, trademarks and copyright in any logos and other devices or storage media) in or sent to, through and from the App; and

9.1.2 We grant you a non-assignable, non-sub-licensable, non-transferable, non-exclusive license to use the App, which may include updates and/or upgrades, only for purposes outlined in these terms and for no other purposes. You may not sub-licence such third-party content, including intellectual property rights associated with it.

9.2 You acknowledge that you:

9.2.1 will in no way represent that you have any rights of any nature in any current and future intellectual property belonging to us, and/or any third parties featured on the App;

9.2.2 will not use the current and future intellectual property that belongs to us and/or any third party that is featured on the App in any manner whatsoever or any other intellectual property which is identical, similar and/or confusingly similar thereto in any country;

9.2.3 will not apply for or obtain registration of any current and future intellectual property that belongs to us and/or any third party that is featured on the App, or any other intellectual property which may be confusingly similar thereto in any country;

9.2.4 will not challenge the rights to the current and future intellectual property that belongs to us, and/or any third party that is featured on the App in any country;

9.2.5 will not do, or omit to do, or cause to be done any act or thing which would be expected to weaken, damage, be detrimental to or in any way impair or tend to impair the current and future intellectual property that belongs to us and/or any third party that is featured on the App or the reputation and goodwill associated therewith or the foregoing parties, or which would be expected to jeopardise or invalidate any registration of current and future intellectual property belonging to the foregoing parties; and

9.3 You indemnify us against all actions, claims, costs, demands, expenses and other liabilities suffered or incurred by us as are result of any third party claims initiated and/or instituted against us relating to your unauthorised use of the App, the content thereon and/or any other intellectual property and intellectual property rights flowing from the foregoing.

10. App StoreYou acknowledge and agree:

10.1 These terms are entered into between you and us. Since the App is made available through the App Store, the App Store is a third party under these terms and will also have the right to enforce these terms against you;

10.2 To the maximum extent allowed by law, the App Store does not give or enter into any warranty, condition or other term in relation to the App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the App or as a result of you or anyone else using the App or relying on any of its content;

10.3 Any claims relating to the licence of the App, possession or use of the App are between you and us (and not between you, or anyone else, and the App Store), including but not limited to, product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims under consumer protection legislation; and

10.4 If any claim by a third party that your possession or use (in line with these terms) of the App infringes any intellectual property rights, the App Store will not be liable to you in relation to that claim.

11. Your Personal Information

11.1 By registering, you consent:

11.1.1 to us collecting, using and storing your Personal Information, including cell-phone number, name, identity number and transactional information (“Personal Information”) provided during the registration process or thereafter and your transactional information to comply with legal and regulatory obligations, including requirements in terms of the Financial Intelligence Centre Act, 2002;

11.1.2 that educational and/or informative messages will be sent to you;

11.1.3 to receive notifications if your Account is dormant and if it will be closed. The consent provided in terms of clause

11.2 above is voluntary, but if you do not provide such consent to us, we will not be able to open your Account.

11.3 Where you have given your consent, you also agree to:

11.3.1 the processing of your Personal Information by us and other companies in our group, any of its operators, commercial partners, agents and sub-contractors (who may be outside South Africa and in countries that do not have similar data protection laws to South Africa) on the condition that they will keep such information confidential and will only use your Personal Information for the purposes of providing information about products and services to you;

11.3.2 the collection of your Personal Information from any other source to supplement the Personal Information which we have about you;

11.3.3 the retention by us of your Personal Information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;

11.3.4 us using your Personal Information to send you information about products, services, and special offers of the various companies in our group and commercial partners that may be of interest or value to you;

11.3.5 us conducting a credit enquiry about you with any credit bureau or credit provider and providing your Personal Information, including the manner in which you conduct’s your account, to: credit risk management services (including credit bureaux); and/or crime prevention agencies.

11.4 Subject to applicable law, you may access the Personal Information 1ForYou has about you by contacting our call centre and request that applicable corrections be made

11.5 If you are unhappy about the way we process your personal information, you should contact our call centre. Alternatively, you may lodge a complaint to the Information Regulator.

11.6 The responsible party is Flash Mobile Vending (Pty) Ltd with address at 36 Stellenberg Road, Parow Industria.

11.7 If you choose to be excluded from direct marketing campaigns in the future from us, you must advise us by contacting the call centre you can advise us in writing or register a block on any registry which we are bound by law to recognise. We will not charge you a fee to update this request on our systems and we will give effect to changes as soon as reasonably possible.

12. Confidentiality

12.1 All information identified by 1ForYou as confidential or which, you should reasonably identify as confidential, including business, commercial (discounts etc), end-user, scientific or technical information, as well as any price list whether current or not, received by or made available to you pursuant to your relationship with 1ForYou, shall be regarded by you as confidential and shall be treated accordingly and not be disclosed to third parties, or used for any purpose other than that for which it was disclosed, without the prior written consent of 1ForYou.

12.2 In particular, you shall not, directly or indirectly communicate any information regarding or relating to an end-user to any third party other than in the compliance with the obligations of these terms and conditions or as may be required in law, from time to time.

12.3 The provisions of this clause 12 shall survive any termination of our relationship with you.

13. Termination and suspension

13.1 We are entitled to cancel, terminate or suspend your use of the 1ForYou System in respect of all Transactions or selected types of Transactions immediately, or any combination of these actions, as may be permissible in law, without prejudice to any of our other rights (that is, without barring or limiting any future action), if

13.1.1 we have reason to believe that the App has been or is likely to be misused;

13.1.2 suspect any illegal use of the App;

13.1.3 you gave false or inaccurate information;

13.1.4 you fail and/or refuse to follow our User Guide or other instructions;

13.1.5 you are in breach of these terms and conditions or the provisions of any other agreement between us;

13.1.6 law forces us; or

13.1.7 if we need to protect our interest.

13.2 We reserve the right to terminate or suspend your access to the App upon notice, without any liability to you or any third party.

13.3 You may also terminate your relationship with us with immediate effect upon notice to us via email us on connect@1ForYou.co.za.

13.4 Upon termination you will not be entitled to redeem your Prepayment or any balance thereof in cash or EFT, but will be allowed to Transact until the Prepayment is depleted.

14. Disclaimer, Limitation of liability & Indemnity

14.1 We will make every effort to ensure that the App is continually available to you.

14.2 The functioning of the App is, however, dependent on factors beyond our control, including but not limited to, the availability and performance of the relevant mobile telephone network, any third party integration system which provides a service on the App, the performance and compatibility of your Device with the App.

14.3 If the App is not available due to a factor beyond our control, or where the App is available, however, but some transactions are offline due to third parties being offline, we will not be held liable for this.

14.4 You use the App at your own risk. The App is not error-free and is being provided on an “AS IS” basis without warranty of any kind.

14.5 We will not in any circumstances be liable for any consequential or indirect losses however these may arise or for any other unusual losses. In particular, 1ForYou shall not be liable for any financial loss, loss of business, profit, savings, revenue, or goodwill suffered or sustained by you howsoever arising.

14.6 We will not be liable for any claims, loss or damage resulting from claims that products or services are defective where we act as agent for the supplier thereof.

14.7 You indemnify 1ForYou against any loss suffered by it, whether direct or consequential, or claims instituted against 1ForYou by virtue of your use of the App.

15. Dormancy & Expiry

If there are no Transactions on your Account for a period of 85 (eighty-five) consecutive days, 1ForYou will classify your Account as dormant and you will have to call the 1ForYou call centre to reactivate your Account again. If there are no Transactions on your Account for a period of 3 years, your prepaid credit will expire.

16. General

16.1 You are not, without the consent of 1ForYou, entitled to cede, delegate or sub-license all or any of its rights and/or obligations in terms of your contractual relationship with 1ForYou to any third party. 1ForYou shall not be bound by such a provision and you hereby expressly consent to any such cession and/or delegation of rights and/or obligations by 1ForYou.

16.2 No indulgence, leniency or extension of time which 1ForYou may grant or show to you shall in any way prejudice 1ForYou or preclude 1ForYou from exercising any of its rights in the future.

16.3 You may not change any of these terms and conditions or any terms or User Guides provided to you from time to time with regards to the App.

16.4 No waiver of any right of 1ForYou, shall be effective unless reduced to writing and signed by 1ForYou.

16.5 1ForYou shall not be bound by any representation, express or implied term, warranty, promise or the like not recorded herein or in the User Guide.

17. Online 1ForYou Voucher Purchases

1ForYou vouchers purchased on the website are non-refundable.

For any queries relating to online voucher purchases please contact support@1foryou.com

We always strive to respond to customers within 24 hours with an answer to their query, or with acknowledgement of the issue and estimated resolution timelines, based on the severity of the issue.

All other T’s & C’s for 1ForYou voucher also apply to online voucher sales.

3D Secure processing
This makes sure that your bank notifies you to verify a transaction, by sending you a One Time Pin (OTP) when you enter your card details and confirm payment for an order or service.

This 3D Secure process is how your bank (issuing bank, eg. ABSA, FNB, Nedbank, Standard Bank etc) lets the website know that you are the owner of the card or account.

How does a card get setup for 3D Secure ?
The customer’s bank is responsible for enrolling the card for 3D Secure, so that the customer can receive an OTP when they enter their card details and would like to authenticate the transaction

Who sends the OTP ?
The customer’s bank (Issuing bank) sends a password prompt to the customer via sms, email, banking app or USSD. The customer is then to enter this password on the website to complete the payment.

What can I do if I do not receive an OTP ?
As a customer, should you not receive an OTP, you would need to
1. Check that the means of receiving this OTP from your bank is functional (Phone network is active, active internet connection, email working, etc)
2. Call your bank online banking department to ensure that their 3D Secure process is functioning or checking your banking app if you are setup for online payments and you have set your daily/monthly limits

Protection of Personal Information (POPI)
Peach Payments processes transactions according to agreements with our acquiring partners, card schemes, PCI compliance, Payment Association Of South Africa and other 3rd parties in the processing chain (More detail on this provided in contract with our merchants) – Please contact your merchant (website or app) for more information on how they implement peach payments services and products on their web or mobile platform.

Card Holder Safety
No sensitive cardholder data is stored on merchants’ servers at any time for either once-off or subscription payments. When a user opts to store card details on a website using Peach Payments, these details are stored by Peach Payments in a PCI DSS level 1 compliant vault. Sensitive cardholder details are directly transmitted from users’ browsers to Peach Payments systems. Merchants’ staff and systems do not have access to complete card number details at any point in time, on Peach Payments platforms.

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